Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Collaborative and forward-thinking compliance executive focused on managing and delivering risk-based advisory guidance, developing inherent and residual risk framework, and managing risk based programs in Environmental, Social, and Corporate Governance (ESG), Community Reinvestment Act (CRA), and Fair and Responsible Banking (FARB).

  • Business Planning
  • Community Development Strategist
  • Data Governance
  • Execution-Focused Leadership
  • Financial Educator
  • Operational-Focused Leadership
  • Process and Reporting Management
  • Regulatory Compliance
  • Relationship Builder
  • Relationship Nurturer
  • Self-Driven
  • Strategic Partnership
  • Strong Communication
Work History
Vice President, Fair and Responsible Banking, 05/2021 - Current
Enterprise Financial Services Corporation City, STATE,

Responsible for establishing and executing the enterprise-wide strategy for the Community Reinvestment Act (CRA) and Fair and Responsible Banking (FARB). Duties include, but not limited to:

  • Manage the implementation and redesign of the bank’s compliance training program, marketing compliance, complaint management, risk assessments, change management, and regulatory mapping functions
  • Oversee the monitoring, testing, and auditing of CRA, fair lending, and UDAAP focused on alleged discrimination and unfair treatment
  • Collaborate with business lines (SBA, consumer, retail, commercial, specialized lending team, and others), facilities, and other practitioners for market analysis, lending strategy, and branch placements.
  • Assess and formulate priorities based upon risk-based functions and risk assessments for Diverse and Community segments.
  • Develop quantitative and qualitative framework with Key Performance Indicators (KPI) and Key Risk Indicators (KRI) for the CRA and FARB program
  • Identify opportunities for advisory guidance which includes process improvement and stronger preventative and detective controls
  • Provide advisory support on commercial and consumer banking initiatives/products to prevent adverse reputational or regulatory impact
  • Mapping process flows and controls for effective communications and problem solving with positive outcomes
  • Develop data integrity validation methodologies with error tolerances
CRA, Fair Lending, and Credit - Chief of Staff, 03/2019 - 05/2021
Ameriprise Financial Services City, STATE,

With oversight of CRA, Fair Lending, and HMDA,the Chief of Staff designed and executed all administrative and operational activities of the Office of the Community Reinvestment Act. This included management of (Office of the Community Reinvestment Act (OCRA), HMDA Data compilation team, HMDA Data verification, and HMDA Data Quality Assurance. Responsibilities included:

  • Function as Chief of staff by prioritizing critical issues to drive efficient decision-making through issue management, effective communication, and reporting.
  • Developed RSCA internal requirements which to minimize regulatory and operational risks and liability across programs.
  • Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
  • Responsible for driving the Community Outreach model for Ameriprise Financial Services
  • Leveraged community and nonprofit partnerships to create community-based solutions for LMI clients and their communities.
Vice President, CRA Officer & Fair Lending Officer, 05/2017 - 03/2019
FNB Corporation City, STATE,

Responsible for overseeing the implementation of organization's regulatory responsibility objectives by working cross-functionally to identify gaps and alleviate/remediate compliance risk.

Senior Regulatory Review Officer, 03/2014 - 05/2017
Bancorpsouth Bank City, STATE,

Served as the Subject Matter Expert within the Regulatory Review function to improve the RCSA, overall efficiency, quality assurance processes, and technical knowledge of loan operations. Regulations included: CRA and HMDA Compliance; CRA Community Development Identification ECOA; Flood including Special Flood Hazard Notices.

Non-Profit Engagement Manager, 08/2010 - 05/2015
Centerplate Inc City, STATE,

Cultivated and bridged relationships between nonprofits and private sector for capital attainment and volunteerism, respectfully.

Bachelor of Science: Environmental Policy And Management , Expected in
Purdue University - West Lafayette, IN
Bachelor of Arts: Biochemistry , Expected in 05/2016
University of Mississippi - Oxford, MS ,
Community & Service Affiliations
  • Minnesota State University (Advisory Board) Minneapolis, MN (2021 - Present)
  • CommonBond Communities, LLC (Community Advisory- Board Member) in IA, MN, and WI, (2019- Present)
  • Charm City Community Development Organization (Board Member) in Baltimore, MD (2017-2021)
  • United Way Community Investment Committee of Middle Tennessee (Board Member) in Franklin, TN (2017-2019)
  • Big Brother Big Sisters Organizaton (Individual Contributor) in Nashville, TN (2017-2019)
  • LeBonheur Children's Hospital (Fundraiser Lead) in Memphis, TN (2010-2016)
  • Fair Lending Expert - Certified
  • Financial Education Instructor - Certified
  • Certified Regulatory Compliance Manager- Pursuing

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School Attended

  • Purdue University
  • University of Mississippi

Job Titles Held:

  • Vice President, Fair and Responsible Banking
  • CRA, Fair Lending, and Credit - Chief of Staff
  • Vice President, CRA Officer & Fair Lending Officer
  • Senior Regulatory Review Officer
  • Non-Profit Engagement Manager


  • Bachelor of Science
  • Bachelor of Arts

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