Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task]. Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification]. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Diligent [Job Title] with over [Number] years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Ambitious and results-oriented General Manager with over [Number] years of experience creating strategic alliances with [Job Title]s to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives. Insightful [Job Title] with [Number] years of experience leading operations by directing daily activities. Proven track record of developing targeted business operations plans, implementing improvements and overseeing [Area of expertise]. Decisive leader highly competent in establishing and achieving ambitious goals and quality standards.

  • Profit and loss accountability
  • Policy/program development
  • Employee development
  • Supervision and training
  • Performance improvements
  • Cross-functional team management
  • Purchasing and planning
  • Schedule management
  • Cost analysis and savings
  • Team management
  • Planning and coordination
  • Operational improvement
  • Team building
  • Process improvement
  • Inventory management
  • Project organization
  • Problem resolution
  • Business operations
  • Relationship development
Chief of Operations , 07/2018 - Current
Community Partnership For Children Palatka, FL,
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Promoted profitability of [Type] business by tracking performance indicators and driving corrective action.
  • Oversaw company merger to drive seamless transition and integration of operations.
  • Oversaw [Number] staff by training, mentoring, [Action] and [Action].
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
  • Trained, managed and motivated employees to promote professional skill development.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Coached and developed [Number] internal candidates for promotion to general management.
  • Facilitated buying process by providing customers with value proposition for products and services while promoting [Brand] brand.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
  • Engaged professionally with [Job title]s and customers to build rapport and nurture relationships.
  • Managed scheduling for [Number] employees to optimize productivity.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
  • Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
  • Monitored inventory levels on [Timeframe] basis and placed new orders for merchandise to keep supply well-stocked.
  • Fostered strong relationships with [Type] customers and suppliers by [Action] and maintaining communication.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in [Result].
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Reduced process lags by effectively managing [Number] employees for productivity, efficiency and improvement.
  • Improved [Type] development process by mentoring and onboarding more than [Number] employees.
  • Met operational objectives by establishing qualified staff, promoting adherence to [Type] regulations and providing outstanding customer service.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
  • Supervised performance of [Number] workers with goals of improving productivity, efficiency and cost savings.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Generated reports detailing project information and predictions.
Territory Manager, 03/2016 - 07/2018
Smith & Nephew Washington, DC,
  • Managed business expansion, revenue development and market gains.
  • Realigned procedures and daily protocols with changing business demands.
  • Completed order forms and collected payments to keep customer accounts current.
  • Presented products and services to prospective customers through [Action] and [Action].
  • Leveraged direct and organic strategies to penetrate new business areas and grow accounts.
  • Assisted clients by assessing individual needs and suggesting appropriate product solutions.
  • Managed expenses and time usage to maximize effectiveness.
  • Interpreted sales and marketing data to determine most effective sales representatives and marketing techniques.
  • Gave presentations on available products and services that could meet current business needs.
  • Expanded sales in territory by analyzing market opportunities, following up with prospects and developing trusted relationships.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Prospected for new business and analyzed sales potential to develop effective sales opportunities and call plan.
  • Liaised with clients and product development team to recommend product improvements.
  • Analyzed sales statistics to determine sales potential and provide input on inventory requirements.
  • Brought in high-value [Type] account worth $[Amount] in revenue.
Resource Specialist/Team Lead, 09/2014 - 01/2015
Hire Velocity LLC City, STATE,
  • Provided recruiting activity reports to management utilizing industry-specific software and guidelines.
  • Built and leveraged professional network connections which provided continuous and relevant applicant sources across diverse industries and experience levels.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Led recruitment team and trained, mentored and developed new advisors.
  • Interviewed and counseled individuals interested in [Company] by analyzing goals and explaining benefits of [Duty], employing consultative sales techniques.
  • Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Shared information about [Type] training and job opportunities with school representatives, public officials and community liaisons.
  • Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations.
  • Managed and updated recruitment ATS and CMS software.
  • Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
  • Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
  • Trained and mentored newer recruiters in successful strategies for areas such as interviewing and qualifying candidates.
  • Prepared and submitted listing of qualified applicants to [Job title] for review and coordinated next-phase interviews with management team and potential candidate.
  • Performed professional and technical recruiting in areas of skilled trade, finance and IT.
Education and Training
BBA: Management, Expected in 05/2010
Kennesaw State University - Kennesaw, GA

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  • Kennesaw State University

Job Titles Held:

  • Chief of Operations
  • Territory Manager
  • Resource Specialist/Team Lead


  • BBA

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