Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques. Faces challenges head on, and always eager to learn and develop new strategies to make the company successful.

  • Organizational Development
  • Complex Problem Solving
  • Executive Leadership
  • Judgement and Decision Making
  • Employee Motivation and Performance
  • Leadership and People Development
  • Strategic Planning and Execution
  • Relationship and Team Building
  • Integrity and Transparency
  • Investor Relations
  • Staff Development
  • Approachable and Outgoing
  • Articulate Communication
  • Analytical and Critical Thinker
  • Balanced Work Ethic
  • Thrives Under Pressure
  • Goal Setting
  • Adaptable and Flexible
  • Coachable and trainable
Inside Sales Consultant, 09/2022 to Current
Community Partnership For ChildrenDaytona Beach, FL,
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Investigated employment issues to provide successful resolutions.
  • Cultivated account relationships by providing strategic service and support to customer base.
  • Monitored and facilitated potential clients for recruitment and onward.
  • Worked in conjunction with outside sales representative to maintain and grow inside sales.
  • Scheduled and attended virtual meetings with customers to close business deals.
  • Managed account data in CRM to communicate updates to stakeholders.
  • Leveraged computer system to input customer information.
  • Prospected via phone and internet to develop leads and drive revenue.
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
  • Collaborated with team members to determine strategic sales approaches.
  • Took inbound calls on headset, promoting services to secure new employees.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Maintained detailed account records and contact logs to facilitate sales process.
  • Delivered superior customer support to improve account retention rate.
Chief of Operations , 11/2021 to Current
Frederick County GovernmentFrederick, MD,
  • Accomplished leader, skilled at maximizing employees skills and knowledge, to achieve highest performance goals.
  • Maintained productive relationships and communication channels across organization.
  • Led employees to develop skills to deliver on ambitious goals and objectives.
  • Developed highly effective working relationships with other departments by being positive and constructive leader.
  • Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
  • Monitored outcome measures, program outcomes and performance improvement.
  • Utilized effective communication and active listening to a community of investors.
  • Developed analytical assessments to make crucial decisions on pending projects.
  • Increased brand awareness by integrating brand development strategies into business model.
Water Treatment Plant Operator, 10/2014 to 12/2021
Kaufman Financial GroupReno, NV,
  • Collected samples to assess water quality and tested for pH, hardness, CL2, sediment levels, and many others.
  • Followed EPA and OSHA regulations to maintain safety of water and personnel.
  • Used pumping equipment and air compressors frequently.
  • Used SCADA system to maintain appropriate levels for tanks, monitoring pump stations. (Water/Wastewater)
  • Sampled and tested wastewater, applied chemical dosing, received chemical shipments and performed wastewater plant preventive maintenance and minor corrective maintenance.
  • Maintained control of equipment, supplies and vehicles used in water services.
  • Operated and maintained water treatment equipment.
  • Compiled and maintained data and records for permit reporting according to regulatory requirements and documented plant procedural and safety standards.
  • Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
  • Monitored plant supervisory control and data acquisition system (SCADA), calibrated gauges, meters and controls and recorded readings for next shift.
  • Performed water quality analysis testing and verification to ensure water was safe to drink.
  • Handled customers' emergency needs to resolve water problems and resulting damages.
  • Managed water recovery and control services by detecting leaks, tracing problems and testing flow.
  • Prepared field reports and performed process control analysis and verified compliance with local, state and federal operating regulations.
  • Trained and mentored new staff members in cleaning, maintaining and using equipment and on environmental and public safety value of disciplined wastewater treatment.
Broker Assistant, 06/2013 to 08/2021
Springs Of Life ChurchCity, STATE,
  • Consulted with customers to discuss market information.
  • Worked closely with customers in their purchase desires for homes.
  • Organized files and listings
  • Conducted open houses and communicated directly with buyers.
  • Helped run errands and worked alongside other departments within the company.
Associate Pastor, 02/2018 to 06/2019
Company NameCity, State,
  • Managed all aspects of ministry.
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
  • Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
  • Wrote articles for church newsletters and bulletins.
  • Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
  • Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
  • Liaised with church staff and ministry discuss church growth objectives.
Education and Training
: Theology, Expected in
Calvary Chapel Bible College - Murrieta, CA,
: Water Treatment Operating Certification, Expected in
San Bernardino Valley College - San Bernardino, CA,
Additional Information


Matt Brooks: XXX-225-8004

Mica O'Connell: XXX-499-4561

Steve Papp: XXX-844-5026

Mike Blackwood: XXX-754-6689

Patty Lyon: XXX-XXX-0465

Mark Ericson: 615-406-5875

  • Water Treatment Operator I License- 2016
  • Water Treatment Operator II License - 2017
  • Water Distribution I Certification- 2014
  • Water Distribution II Certification- 2015
  • Collections I Certification- 2014
  • NAMP Certified Mortgage Loan Processor- 2021

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School Attended

  • Calvary Chapel Bible College
  • San Bernardino Valley College

Job Titles Held:

  • Inside Sales Consultant
  • Chief of Operations
  • Water Treatment Plant Operator
  • Broker Assistant
  • Associate Pastor


  • Some College (No Degree)
  • Some College (No Degree)

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