LiveCareer-Resume

chief of classification resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Critical thinking
  • PPE use
  • Basic Math
  • Microsoft Office
  • MS Office
  • Organization
  • Computer skills
  • Team management
  • Planning
  • First Aid/CPR
  • Training & Development
  • Working collaboratively
  • Relationship building
  • Communication
  • Troubleshooting
  • Organizational skills
  • Supervision
  • Clerical
  • People skills
Experience
05/2000 to 12/2018 Chief of Classification Best Buy | Saint Peters, MO,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained thorough and current personnel handbooks and records.
  • Advised [Job title]s on effective strategies for resolving classification and salary complaints.
04/1997 to 05/2016 Customer Service Cashier Walmart | City, STATE,
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Recommended, selected, located and obtained products to meet customer needs.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Stayed up to date on current item discounts to support promotions.
  • Redeemed promotional coupons and food stamps and figured discounts.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Monitored exits for security issues.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
  • Updated promotional displays to assist merchandising teams and drive new product sales.
03/1988 to 03/2001 Military Police Officer US Army | City, STATE,
  • Enforced military laws and regulations.
  • Monitored and investigated suspicious persons, situations and unusual activities.
  • Diffused hostile situations with effective negotiation techniques.
  • Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
  • Managed law enforcement, criminal investigations, safety protocols and civil disturbances.
  • Mitigated risk with immediate emergency response security.
  • Provided 24-hour armed internal security for multiple events by monitoring security equipment and operational logbooks to control building access.
  • Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
  • Directed and controlled crowds at base functions and organized and recorded facts to prepare incident reports.
  • Investigated crimes and guarded inmates within military correctional facilities.
  • Completed regular patrols of assigned areas within operations areas.
  • Improved overall operations planning efficiency by appropriately supervising dispatch movement during security incidents.
  • Assisted with covert and undercover investigations to uncover ongoing crimes.
  • Processed prisoners of war and acquired documents critical to operational success.
Education and Training
Expected in 05/1999 to to Bachelor of Science | Criminal Justice With A Minor in Law Enforcement Cameron University, Lawton, OK GPA:

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Resume Overview

School Attended

  • Cameron University

Job Titles Held:

  • Chief of Classification
  • Customer Service Cashier
  • Military Police Officer

Degrees

  • Bachelor of Science

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