Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Operational Executive and high integrity leader who builds and leads business solutions – consistently creating efficiencies, and driving profitability. Cross-functional Leader who collaborates with stakeholders at all levels through strategic roadmaps, new product design, and in delivering groundbreaking solutions. Demonstrated success in IT management, software development, and cloud infrastructure. Speaker/lecturer for expertise in technology and team building.

Optimizing performance: Led cross functional teams in organizing, designing, and implementing 14 healthcare locations to assist in profitable census revenue.

Complex Operations: Directed and designed of wireless infrastructure for long term care centers to be deployed within 60 days.

Cost Reduction: Drove efforts to reevaluate telecommunications and internet cost every 3 years to increase bandwidth and drive cost down.

Focused Leadership: Selected as a manager ahead of many other candidates for a company to oversee all information technology services for its annual international conference in numerous locations in the US.

  • Data Analysis
  • Corporate strategy development
  • Operations management
  • Business Development
  • Creative Cloud proficiency
  • Data security
  • System design
  • Security planning
  • Business operations
  • Strategic Thinker
  • Profit and loss understanding
  • Effective Communicator
  • Verbal And Written Communication
  • Technical Leadership
  • Regulatory Standards
  • Research And Development
Work History
Chief Information Officer, 01/2016 - Current
Central California Alliance For Health Merced, CA,
  • Spearhead teams in making good decisions, evaluating, designing, and implementing new technology and properties for customer care and customer satisfaction to serve company priorities and cost-effectiveness.
  • Chosen to oversee all facilities and properties for Florida region to enhance overall safety, and to control cost in purchasing.
  • Tracked expenditures, schedule and IT systems performance.
  • Incorporated technology guidelines, controls, processes and solutions to mitigate business risks.
  • Managed technological operational data and software solutions to align with company strategic vision.
  • Configured and implemented IT initiatives to produce measurable business value.
  • Devised IT system for 2500 person company and installed necessary systems.
  • Managed $250,000 IT capital budget to measure and monitor fixed asset proposals.
Senior Vice President of Information Technology, 01/2010 - 01/2016
Indiana Packers Corporation Owensboro, KY,
  • Chosen by CEO to organize and oversee a coordinated group of team members and vendors to move IT solutions to cloud infrastructure.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.
  • Developed team communications and information for senior level meetings.
Director of Information Technology, 01/2003 - 01/2010
Hyatt Hotels Corp. San Diego, CA,
  • Piloted, design, and delivered 11 care centers networks and telecommunication needs for 1500 customers.
  • Developed and maintained service level agreements for strategic applications and measured performance against objectives.
  • Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
  • Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth.
  • Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
Manager of Information Technology, 01/1999 - 01/2003
Southern Baptist Convention Of The Executive Committee, Corporate Headquarters City, STATE,
  • Chosen to incorporate and launch a new department within the Southern Baptist, to assist with the introduction of new technology services.
  • Introduced to oversee and manage 15,000 member SBC annual conferences and exhibits in multiple locations of the US.
  • Maintained technology services for Baptist Press and any news outlets at the SBC headquarters in Nashville office.
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Designed and led implementation of company-wide enterprise security strategy for network and hardware security, disaster recovery, data protection and information access across all major systems.
  • Investigated and corrected or escalated project problems.
Bachelor of Business Administration: Computer Information Systems, Expected in 2002
Trevecca Nazarene University - Nashville, TN

Member of Infragard Partnership for Protection, AITP – Association of Information Technology, Project Management Institute. Frequent volunteer in youth programs and church activities

Military 2nd Class Petty officer (FS2) – 1993-1998 US Coast Guard Group Station - New Orleans, LA

  • CompTIA Network+
  • CompTIA A+ Technician
  • CompTIA Security+
  • Comptia Server+
  • Certified Information System Security Professional (CISSP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Ethical Hacker (CEH)
  • Microsoft System Administrator (MCSA)
  • Microsoft System Expert (MSE)
  • Amazon Cloud Practitioner (ACP)
  • Metasploit Pro Specialist

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School Attended

  • Trevecca Nazarene University

Job Titles Held:

  • Chief Information Officer
  • Senior Vice President of Information Technology
  • Director of Information Technology
  • Manager of Information Technology


  • Bachelor of Business Administration

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