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Chief Information Officer Resume Example

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CHIEF INFORMATION OFFICER
Summary

Multi-talented business leader bringing 10 years' experience as successful c-level executive. Strategic problem solver and change manager. Visionary executive able to implement plans that meet current and future needs. Key expertise in e-commerce industry.

Skills
  • Decision-making
  • Staff development
  • Communication
  • P&L responsibility
  • Corporate administration
  • Organizational leadership
  • Administrational leadership
  • New business development
  • Multi-site operations
  • Marketing expertise
  • Executive leadership
  • Revenue growth
  • Policy development
  • Operations oversight
  • Industry partnership development
  • Team building and leadership
  • Planning and coordination
  • Brand management
  • Employee coaching
  • Financial leadership
  • Strategic business planning
  • Defining company vision
Experience
Chief Information Officer
Scotts Valley , CACentral California Alliance For Health/Jan 2020 to Current
  • Oversaw IT staff and general system maintenance.
  • Customized technology systems to fit company needs.
  • Consistently tested and developed strategies to improve information flow throughout organization.
  • Monitored changes and updates in technology systems.
  • Updated IT systems for [Number] person company and installed necessary updates.
  • Designed contingency planning, formal training and employee development plan to increase staff quality performance.
  • Streamlined mobile and cloud-based computing through blend of efficient and effective applications with ongoing reliability testing.
  • Analyzed financial data, developed budget and managed expenditures for technology services.
  • Identified issues and resolved problems with hardware and software to improve end-user experience.
  • Developed and implemented short and long-term technology programs to determine performance measurements, outcomes and investment needs.
  • Collaborated with and mentored technology staff, promoting synergetic partnerships, credibility and teamwork.
  • Collaborated with Chief Technical Officer to create tactical and strategic information systems plans meeting consumer needs.
  • Facilitated leadership to community and internal staff by conducting technology trainings and workshops.
  • Designed standardized employee development processes to expedite onboarding and verify skills and competencies among new personnel.
Chief Executive Officer
Yorktown , VAUnited Way Of America/Jun 2008 to Current
  • Monitored business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities.
  • Cultivated successful business culture focused on performance optimization and goal attainment.
  • Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
  • Analyzed and determined courses of action to align operations and revenue performance with organizational goals.
  • Devised strategic improvements to resolve issues and spearhead necessary operational updates.
  • Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Engaged operations team to assess current operations and contribute to strategic revitalization for expansion into new market.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Established and oversaw strategic business actions and streamlined operations.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Enabled organization to scale through rapid growth by identifying and eliminating bottlenecks, risks and other constraints.
Chief Operations Officer
Denver , COAmerican International Group/Jun 2017 to Jan 2020
  • Served as strategic advisor and functional expert on critical strategic and operational matters.
  • Established new workflow and employee training processes to improve operational efficiency.
  • Optimized sales and reduced overhead costs resulting in increased profitability.
  • Negotiated contracts to secure extensions and preserve optimal leadership.
  • Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
  • Increased brand awareness by integrating brand development strategies into business model.
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
  • Developed highly effective working relationships with other departments by being positive and constructive leader.
  • Boosted profitability $1,450,000 within 6 months through strategic planning.
  • Reviewed, analyzed and interpreted financial statements.
  • Monitored outcome measures, program outcomes, and performance improvement.
  • Prepared financial reports, including budgeting, profit and loss, and legal analysis.
  • Maintained productive relationships and communication channels across organization.
  • Promoted development of technology to produce roadmap of internet based, cost effective resources.
  • Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
  • Guided business to success by leveraging experience through management positions.
Chief Technical Officer
TX, StateViasat Inc./Jun 2014 to Jun 2017
  • Supervised transformation of company's IT infrastructure and established technical vision as senior IT leader.
  • Implemented hardware tracking system, managed team of 12 and built enterprise data warehouses.
  • Maintained vast knowledgebase of all key and current technologies, platforms and trends.
  • Briefed executive team on technology risks and recommended methods to remedy problems.
  • Developed IT strategies and set into place all infrastructure policies.
  • Regularly tested security technologies and implemented network penetration assessment tools.
  • Managed multiple projects with 32 team members tasked with developing and steering operations and process improvements.
  • Established KPIs for financial, operational and sales goals.
  • Managed IT inventory, accounting for $500,000 in assets.
  • Created business continuity plan to protect data in event of natural disaster or long-term outage with the use of Amazon Web Services
  • Managed third-party vendors and client IT teams to effectively and efficiently deliver solutions.
Education and Training
Bachelor of Science: Pre-MedicineThomas Jefferson UniversityDec 2006City
Associate of Applied Science: RadiologyMiddlesex County CollegeDec 2008City
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Resume Overview

School Attended

  • Thomas Jefferson University
  • Middlesex County College

Job Titles Held:

  • Chief Information Officer
  • Chief Executive Officer
  • Chief Operations Officer
  • Chief Technical Officer

Degrees

  • Bachelor of Science : Pre-Medicine
    Associate of Applied Science : Radiology

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