Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Experienced Chief Hospital Corpsman specializing in strategic planning, finance and public relations. Background includes 23 years in senior level administration and leadership.
Skills
Strong interpersonal skills
Budgeting and finance expertise
Process improvement techniques
Customer Service
Exceptional Organizational Skills
Time Management
Operations management
MS Office
Strategic thinker
Program evaluation
Work History
07/2013 to 08/2016Chief Hospital CorpsmanGrand View Hospital | Hatfield, PA,
Demonstrated ability to lead and motivate outstanding healthcare teams.
Conducted mandated health screenings, physicals and special education assessments in 11 Central, South American and Caribbean nations. Ensured external follow-up where required.
Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
09/2011 to 05/2013Divion Leading Chief Petty Officer and InstructorGreater Baltimore Medical Center | Baltimore, MD,
Selected and assigned instructors to conduct training seminars.
Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.
Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.
Administered performance reviews to evaluate each participant’s progress.
05/2010 to 08/2011Command Career CounselorUnited States Navy | City, STATE,
Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
Facilitated inter-departmental communication to effectively provide customer support.
Advised and assisted commands and the Career Information Program Manager in organizing and implementing a career information program for 1,500 officer and enlisted personnel.
Prepared and conducted monthly executive leadership briefs on over 20 command mandated programs.
03/2006 to 05/2010Command Career Counselor/ Executive Adminitrative AssistantUnited States Navy | City, STATE,
Ensured individual and other family members were presented information concerning career opportunities.​
Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Screened applicant resumes and coordinated both phone and in-person interviews.
Supervised 5 counselor and oversaw administration of 20 command programs.
02/2003 to 02/2006Navy RecruiterUnited States Navy | City, STATE,
Recruited individuals into the US Navy and Naval reserve. Possessed expertise in recruiting techniques and NAVY enlistment programs and policies.
Organized job and career fairs to educate the public on career opportunities which increased qualified applicants by 37%.
Communicated and related effectively with prospects, groups and the community.
Cultivated effective partnerships with prospects and the community to generate centers of influence.
2001 to 2003Surgical TechnologistUnited States Navy | City, STATE,
Managed 40 technicians and provided instruction, supervision and evaluation of students and other staff assigned.
Managed daily surgical case and staffing schedules for a 7 room operation room suite.
Provided nursing care, safety and support to patients before during and after surgery.
Selected, sterilized, and prepared instruments and materials for the aseptic environment necessary for surgery.
1999 to 2001Surgical TechnologistUnited States Navy | City, STATE,
Assisted surgeons and other medical professionals in hospital operating rooms and similar environments.
Prepared patients, rooms and equipment for pending surgical procedures.
Demonstrated proficiency with suturing, irrigation and debridement cases, and other minor procedures with minimal or no assistance from the surgeon.
Operated a 2.3 million dollar annual budget to include medical supplies and equipment.
08/1993 to 1999Central Appointment SupervisorUnited States Navy | City, STATE,
Oversaw call center employees to ensure customer satisfaction goals were consistently met.
Managed call center from initial start-up to full operational status.
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
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School Attended
Journeyman Instructor Training
Command Career Counselor
Enlisted Navy Recruiting Orientation
Surgical Technology School
Hospital Corpsman Basic
Recruit Training Command
Exelsior College
Exelsior College
Job Titles Held:
Chief Hospital Corpsman
Divion Leading Chief Petty Officer and Instructor
Command Career Counselor
Command Career Counselor/ Executive Adminitrative Assistant
