Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Experienced Chief Hospital Corpsman specializing in strategic planning, finance and public relations. Background includes 23 years in senior level administration and leadership.

  • Strong interpersonal skills
  • Budgeting and finance expertise
  • Process improvement techniques
  • Customer Service
  • Exceptional Organizational Skills
  • Time Management
  • Operations management
  • MS Office
  • Strategic thinker
  • Program evaluation
Work History
07/2013 to 08/2016 Chief Hospital Corpsman Grand View Hospital | Hatfield, PA,
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Conducted mandated health screenings, physicals and special education assessments in 11 Central, South American and Caribbean nations. Ensured external follow-up where required.
  • Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.

09/2011 to 05/2013 Divion Leading Chief Petty Officer and Instructor Greater Baltimore Medical Center | Baltimore, MD,
  • Selected and assigned instructors to conduct training seminars.
  • Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.
  • Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.
  • Administered performance reviews to evaluate each participant’s progress.

05/2010 to 08/2011 Command Career Counselor United States Navy | City, STATE,
  • Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Advised and assisted commands and the Career Information Program Manager in organizing and implementing a career information program for 1,500 officer and enlisted personnel.
  • Prepared and conducted monthly executive leadership briefs on over 20 command mandated programs.

03/2006 to 05/2010 Command Career Counselor/ Executive Adminitrative Assistant United States Navy | City, STATE,
  • Ensured individual and other family members were presented information concerning career opportunities.​
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Supervised 5 counselor and oversaw administration of 20 command programs.

02/2003 to 02/2006 Navy Recruiter United States Navy | City, STATE,
  • Recruited individuals into the US Navy and Naval reserve. Possessed expertise in recruiting techniques and NAVY enlistment programs and policies.
  • Organized job and career fairs to educate the public on career opportunities which increased qualified applicants by 37%.
  • Communicated and related effectively with prospects, groups and the community.
  • Cultivated effective partnerships with prospects and the community to generate centers of influence.

2001 to 2003 Surgical Technologist United States Navy | City, STATE,
  • Managed 40 technicians and provided instruction, supervision and evaluation of students and other staff assigned.
  • Managed daily surgical case and staffing schedules for a 7 room operation room suite.
  • Provided nursing care, safety and support to patients before during and after surgery.
  • Selected, sterilized, and prepared instruments and materials for the aseptic environment necessary for surgery.

1999 to 2001 Surgical Technologist United States Navy | City, STATE,
  • Assisted surgeons and other medical professionals in hospital operating rooms and similar environments.
  • Prepared patients, rooms and equipment for pending surgical procedures.
  • Demonstrated proficiency with suturing, irrigation and debridement cases, and other minor procedures with minimal or no assistance from the surgeon.
  • Operated a 2.3 million dollar annual budget to include medical supplies and equipment.

08/1993 to 1999 Central Appointment Supervisor United States Navy | City, STATE,
  • Oversaw call center employees to ensure customer satisfaction goals were consistently met.
  • Managed call center from initial start-up to full operational status.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.

Expected in 2010 Basic Instructor Certification | Instructional Delivery Techniques Journeyman Instructor Training, Pensacola, FL GPA:

Expected in 2009 Career Counselor | Career Counseling Command Career Counselor, Norfolk, VA GPA:

Expected in 2003 Recruiter Canvasser | Recruiting Enlisted Navy Recruiting Orientation, Pensacola, FL GPA:

Expected in 1999 Surgical Technologist | Surgical Technology Surgical Technology School, Bethesda, MD GPA:

Expected in 1993 Hospital Corpsman | Basic Healthcare Hospital Corpsman Basic, Great Lakes, IL GPA:

Expected in 1993 Basic Military Training | Recruit Training Command, Orlando, FL GPA:

Expected in Current Associate of Arts | Liberal Arts Exelsior College, Albany, NY GPA:

Expected in Current Associate of Arts | Liberal Arts Exelsior College, Albany, NY GPA:

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School Attended

  • Journeyman Instructor Training
  • Command Career Counselor
  • Enlisted Navy Recruiting Orientation
  • Surgical Technology School
  • Hospital Corpsman Basic
  • Recruit Training Command
  • Exelsior College
  • Exelsior College

Job Titles Held:

  • Chief Hospital Corpsman
  • Divion Leading Chief Petty Officer and Instructor
  • Command Career Counselor
  • Command Career Counselor/ Executive Adminitrative Assistant
  • Navy Recruiter
  • Surgical Technologist
  • Surgical Technologist
  • Central Appointment Supervisor


  • Basic Instructor Certification
  • Career Counselor
  • Recruiter Canvasser
  • Surgical Technologist
  • Hospital Corpsman
  • Basic Military Training
  • Associate of Arts
  • Associate of Arts

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