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Chief Executive Officer Resume Example

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CHIEF EXECUTIVE OFFICER
Summary

Talented Creative Director proficient in business operations and customer needs. Excellent communicator, problem solver and detail-oriented manager. Adept at overseeing writers, designers and artists to accomplish challenging objectives.

Skills
  • Attention to detail.
  • Organizational skills.
  • Communication skills
  • Critical thinking
  • Customer service
  • Team leader
  • Managing
  • Public relations understanding
  • Business development
  • Market strategies
Experience
Chief Executive Officer | 04/2020 to Current
Nwa Magazine - Denver, CO
  • Monitored quality, presentation and quantities of plated food across line.
  • Prepared schedules, work assignments and constructed employee compensation packages.
  • Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Planned and prepared food product orders to maintain appropriate stock levels.
  • Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Reviewed recipes to determine exact measurements and ingredients to create dishes.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
  • Led organization, established business direction and actualized operational plans to meet goals.
  • Partnered with executive team to define company goals.
  • Implemented robust policies and organizational structures to underpin successful expansion and drive continuous growth.
  • Cultivated strong industry relationships with competitors and suppliers to promote cooperative interactions and improve industry insights.
  • Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
Hostess | 04/2018 to 07/2020
Denver Chop house - Denver, CO
  • Managed in person and telephone guests' inquiries, customer service requests and reservations booking using OpenTable Assist on FOH and BOH staff with preparing for upcoming events, coordinating smooth execution to maximize guests' satisfactions Collect credit cards, cash, and gift cards certificate payments from customers and make proper change for transaction Take reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking Assisted in preparing dining room for special upcoming functions.
  • Support servers, food runners, and bussers with keeping dining area ready for every guest Inform servers of newly seated parties for speedy service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Event Coordinator Intern | 05/2017 to 09/2018
Vail Resorts - Denver, CO
  • Scheduled and booked reservations, managed transportation and secured venues for events with up to a certain amount of participants.
  • Marketed and publicized weddings and other special events in social calendars.
  • Assessed event success and uncovered room for improvement through client feedback.
  • Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
  • Managed client correspondence, record tracking, conference and event logistics.
  • Maintained close communication with clients to mitigate service issues.
  • Managed catering services, audio-visual services and housekeepers.
  • Directed event production in collaboration with sponsors, hosts and internal teams.
Education and Training
Columbia College Chicago - Chicago, IL
Bachelor of Arts
Fashion Merchandising, , 09/2015
DeVry University - Downers Grove, IL
Bachelor of Science
Business Management, Expected in 10/2021
Model
Fashion Modeling, 01/2015
Languages
Bilingual: French, creole, Spanish (Moderate), English
Websites, Portfolios, Profiles
  • www.nwamagazines.com
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Resume Overview

Companies Worked For:

  • Nwa Magazine
  • Denver Chop house
  • Vail Resorts

School Attended

  • Columbia College Chicago
  • DeVry University
  • Model

Job Titles Held:

  • Chief Executive Officer
  • Hostess
  • Event Coordinator Intern

Degrees

  • Bachelor of Arts
    Bachelor of Science

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