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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
 Concierge possessing comprehensive background in fine dining and hospitality desires a role at an upscale hotel. Courteous service professional with a strong dedication to exceeding expectations. Personable conciergeKeeps up-to-date on the best restaurants and attractions in the San Diego] area and is always willing to go the extra mile to guarantee customer satisfaction.
Skills
  • Service-oriented
  • Event planning and coordination
  • Good natured and happy
  • Detail oriented
Work History
Chief Concierge, 06/1993 - 06/2011
Hyatt Alexandria, VA,
  • Improved customer service ratings through attending to all request details.
  • Recruited and trained six new members of the guest service team
  • Greeted and welcomed all hotel guests with a smile.
  • Accommodated guests’ requests for dinner reservations, tours and travel.
Chief Concierge, 01/1991 - 1993
Hyatt Greenville, ,
  • Accommodated guests’ requests for travel, rours, dinner reservations, rental cars.
  • Greeted and welcomed all hotel guests with a smile.
  • Entered all request and follow-ups in go-concierge.
  • Answered multi-phone line.
Education
Associate of Applied Science: Dental Hygiene, Expected in 1965
-
Erie County Tech - Buffalo, New York
GPA:
Accomplishments

 Acomplishments:

Secretary of San Diego Concierge Association.
Vice President of San Diego Concierge Association.
member Les Clefs D'Or
Concierge oif the year (City of San Diego)
Hotel liason for San Diego City Schools
Manager of the quarter
Dept of the quarter

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School Attended

  • Erie County Tech

Job Titles Held:

  • Chief Concierge
  • Chief Concierge

Degrees

  • Associate of Applied Science

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