chief administrative officer evp resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Objective

Senior Chief executive seeking Sr. Level Vice President, President or CEO role to lead growth in sales, profit and restaurant growth.

Career Highlights
  • Sr. Executive with broad organizational experience with defining and executing vision & strategies
  • Sr. Operations Leadership experience with 870 Franchise & Company Locations
  • Tripled Restaurant EBITDA in 8 years
  • Successful experience creating value with 3 Private Equity ownership groups
  • Significant experience in leading and maximizing 3rd party consulting arrangements to drive near-term value
  • Supply Chain Leader focused on creating value and driving profitable relationships
  • Franchising, New Restaurant Growth and Business Planning skills
  • Process and system technology development with strong analytical and problem-solving skills
  • Cross-Functional leadership of key transformation initiatives
01/2016 to Current Chief Administrative Officer & EVP Al Copeland Investments | Kenner, LA,
  • Directly responsible for leading Franchise Sales & Development, Operations Services, Supply Chain and Quality Assurance Teams for 870+ restaurants, $900M Sales Company
  • Leverages experience to lead the Franchise Sales, Real Estate and Construction teams to achieve 50+ openings in 2019
  • Led cross-functionally to streamline process for new restaurant openings
  • On-boarded new CIO after leading technology team to source, evaluate, select and begin implementation of Enterprise Reporting Planning solution
  • Created technology platform standards and support to leverage single-source front and back office solutions, enabling ability for order-ahead and delivery activation
  • Captured over $2M in annual savings in supply chain negotiations
  • Championed development of Project Management protocol to create consistent methodology in managing innovation and execution in organization
  • Partnered with senior executives to develop key people, restaurant growth and consumer innovation
  • Led Company Operations team during sale process to improve Guest Satisfaction levels and improve controls by 100 bps
  • Developed and implemented period Review and performance management process
07/2010 to 01/2016 Chief Restaurant Operations & Supply Chain Officer, EVP Checkers & Rally's | City, STATE,
  • Led turnaround of Company and Franchise performance delivering over 20% average sales growth with 7 consecutive years of same store sales growth
  • Tripled EBITDA in Company Restaurants from $14M to over $42M
  • Developed and instituted standardized processes and controls that delivered over 500 basis points in improved margins
  • Integrated Franchise engagement to create alignment and deliver industry-leading Franchise Satisfaction
  • Led cost-savings team that delivered $10M to system in cost savings and avoidance
  • Developed and executed key employee and franchise recognition systems including scorecards and hosting annual Manager and Franchise Owner recognition trips

Progression of Development in Organization:

EVP Operations Services & Supply Chain: (2008-2010)

  • Developed and implemented key performance management systems including Guest experience measurement, back office sales/profit/scheduling, people scorecard and recognition systems
  • Developed new prototype restaurant image with reduced upfront and ongoing cost
  • Developed new labor system for scheduling
  • Refined and expanded supply chain RFP process to deliver incremental $6M in savings over 18 month period

VP/SVP/EVP Company Operations & Services (2000-2007)

  • Responsible for nearly 300 Company restaurants across 18 markets
  • Increased PRA from $600k to $880k with several double digit sales growth years
  • Implemented employee recognition systems

Sr. Manager/Director/VP Supply Chain & Ops Services (1994-2000)

Ops Services Manager (1993-1994)

Training Consultant & Program Development (1992-1993)

Restaurant Management (1991-1992)

09/1985 to 04/1991 Restaurant Management McDonald's Corporation | City, STATE,
  • Began as Team Member and quickly developed into Crew Chief, Shift Manager, 2nd Assistant & 1st Assistant management roles
Education and Training
Expected in 2020 to to MBA | University of South Florida, Tampa, FL GPA:

Currently enrolled in MBA program with graduation date of May 2020

Expected in 2017 to to Bachelor of Arts | Business Management University of Florida, Gainesville, FL GPA:
Expected in 2015 to to Associate of Arts | Business Management St. Petersburg College, Clearwater, FL GPA:
Returned to complete degree
Checkers Legacy Award Winner (2010)
  • Recognized as one of the first Legacy award winners for the turnaround results in Company restaurants, Supply Chain cost savings, along with the development of systems to drive organizational excellence
Stevie American Business Award: Executive of Year Winner (2006)
Recognized as key executive for turnaround results along with people incentives and recognition programs
Sparky Leadership Award Winner:  (2005)
  • Recognized for 2 multiple double digit sales years for 300 restaurant company operations portfolio

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Resume Overview

School Attended

  • University of South Florida
  • University of Florida
  • St. Petersburg College

Job Titles Held:

  • Chief Administrative Officer & EVP
  • Chief Restaurant Operations & Supply Chain Officer, EVP
  • Restaurant Management


  • MBA
  • Bachelor of Arts
  • Associate of Arts

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