Compassionate and dedicated to providing effective and supportive care. Quick study and attentive to detail. Passionate about promoting a friendly, welcoming atmosphere for both clients and co-workers.
Developed communication skills
Adept at multitasking
Excellent interpersonal skills
Committed to the best possible service
Punctual and efficient
Awarded for exceptional cafe development in 2014.
Recognized on the Dean's List (2014-2017) for academic achievement
Chemistry and microbiology lab assistant December 2015 to May 2016Minneapolis Comm/Tech College Labs － Minneapolis, MN
Prepared and deconstructed teaching lab setups.
Collaborated with coworkers to organize semiannual science expos.
Maintained orderly and clean stocking labs according to Good Laboratory Practices
Tested samples for various chemical analyses.
Performed microbiology extractions and produced growth substrates.
Maintained up-to-date records of product technical data sheets and certificates of analysis.
Server, host, cook, and pastry chef August 2013 to July 2014Spill the Wine － Minneapolis, MN
Performed serving, host, and back of house duties
Answered questions about menu selections and made recommendations when requested.
Effective multi-tasking and priority-management skills in a high-speed environment.
Interfaced with coworkers to maintain a cooperative team environment.
Routinely supported other areas of the restaurant as necessary, such as setup, cleanup, side work and equipment maintenance.
Caterer, cook, and cashier January 2013 to September 2013Eurest Dining － Bloomington, MN
Recognized by upper management for cultivating a friendly and welcoming environment, generating repeat customers, and garnering many positive responses
Worked in multiple cafés on a large corporate campus
Balanced back of house tasks, cashiering, customer service, and catering duties daily
Collaborated with management in other café to maximize guest satisfaction, streamline inventory orders, and create daily menus
Regularly managed opening and closing procedures, including reconciliation of the cash drawer and restocking inventory.
Effectively used items in stock to decrease waste and profit loss.
Cook, customer service representative April 2012 to March 2013Pizza Hut － Bloomington, MN
Employed primarily as a cook, but often assisted employees in other positions and picked up extra CSR shifts to facilitate smooth operation of the store.
Recognized as an exceptional employee by guests and management for customer service and efficiency, especially during high-volume periods.
Generated a 30% increase in sales by suggesting complementary menu items to guests.
Responsible for coaching new staff regarding menu, procedures, and expectations for guest service.
Bachelor of Arts : Physiology, 2018University of Minnesota － Minneapolis, MN, US