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Check In Medical Office Clerk Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Energetic Medical Office Clerk with 5 years experience offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete any task.

Skills
  • Understanding of medical terminology
  • Patient Scheduling
  • Multitasking abilities
  • CPR
Work History
07/2016 to Current
Check-in Medical Office Clerk Lyon Communities Milpitas, CA,
  • Verified confidentiality of medical records relating to clients' treatment by performing.
  • Reviewed and sent medical records to other physicians upon request.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Enhanced office efficiency by handling 100+ callers per day.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing.
  • Completed and filed financial documentation for accounting purposes.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Completed clerical duties and tasks for clinic administration.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
05/2015 to 05/2016
Assistant Manager Food City Grundy, VA,
  • Oversaw entire loan process to provide each client received exceptional service.
  • Promptly prepared and submitted accurate paperwork to accounting office for processing to state and lending institutions within allotted time.
  • Advised clients of financial services that could prove to be beneficial.
  • Analyzed financial statements and tax returns to complete underwriting process.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
01/2013 to 05/2015
Designated Assistant Manager Food City City, STATE,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Education
Expected in 06/1999
High School Diploma:
Grayson County High School - Independence, VA
GPA:
Certifications
  • CCMA - Certified Clinical Medical Assistant

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93Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Grayson County High School
Job Titles Held:
  • Check-in Medical Office Clerk
  • Assistant Manager
  • Designated Assistant Manager
Degrees
  • High School Diploma

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