I am a very bright and happy person. I have worked within Customer Service for about 8 years and I really enjoy the interactions I have with new people. I most of all enjoy making others happy. I have been someone for others to depend on when they needed help and also a good listening ear for my peers.
High customer service standards.
Dedicated to process improvement.
Strong problem solving ability.
Quick learner, especially with computer programs.
Fast typing speeds.
Chat Associate07/2014 to CurrentHome Depot Call CenterOgden, Utah
I currently work at the Home Depot Call Center as a Chat Associate. I really enjoy the connections I have made with my fellow employee's as well as the customers that chat in who need assistance. I have been recognized on occasion for my well balanced stats and NPS. I work very hard and always do my best to make each customer interaction a happy experience.
Fitting Room Associate06/2012 to 06/2014TargetLayton, Utah
Supervisor: David Willson | Phone Number: (801) 773-0287
I was recognized for my social skills and was moved into the fitting room. I would help customers have a happy shopping experience as well as answer the phone when customers called in with some questions. I would also cashier when more help was needed and assist customers with checking out.
Trainer04/2009 to 06/2012McDonald'sClearfield, Utah
Supervisor: Kelly Jobe | Phone Number: (801) 774-8925
I was recognized for the help I provided to other employees and was given the position of being a Trainer where I would teach new employees how to take orders, make certain drinks and work some of the machines in the store. I also did my part to help by taking orders in the drive thru, providing good customer service and cleaning around the store!
Insider03/2008 to 01/2009Papa John'sSyracuse, Utah
Supervisor: Taylor Gonzales | Phone Number: (801) 776-6262
I would work at the front counter answering customers phone calls and help them place their order. I also helped with the preparation of food as well as cleaned when it was closing time.
High School Diploma2009Clearfield High SchoolClearfield, Utah
Computer ScienceWeber State UniversityOgden, UtahI have taken classes at Weber State University towards my Computer Science Major for 2 years. I am currently on a break from school as I would like to focus on my current career and a positive change moving forward. Eventually I plan on going back to school to get my Bachelors Degree.