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Charge Entry Specialist resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
An experienced Team Leader *Excellence personal communication skills *Adaptability and tolerant to stressful situations.
Accomplishments
Experience
Charge Entry Specialist, 01/2016 - Present
Pe Gi Solutions , ,
  • Confirm charge capture information and perform charge entry procedure through the Flowcast system.
  • Triage phone calls calmly and efficiently with the ability to route crisis calls appropriately.
  • Work various reports such as the Hold Bill Report, Missing Encounter Forms and the Charge Detail Report.
Prior Authorization Specialist, 08/2016 - 01/2016
, ,
  • Assesses all aspects of patient financial account management for all visits on any urgent, emergent, preadmission, and ambulatory level.
  • Coordinating all activities necessary to financially secure the defined case load through the verification process; requesting deposits for non-covered services and co-pays; resolving complex problems that include but not limited to pre-certifications.
  • Responsible for minimizing any delays from admission until the final bill is produced.
Outpatient Access Specialist, 08/2016 - 08/2016
, ,
  • Confirm charge capture information and perform charge entry procedure through the Flowcast system.
  • Triage phone calls calmly and efficiently with the ability to route crisis calls appropriately.
  • Work various reports such as the Hold Bill Report, Missing Encounter Forms and the Charge Detail Report.
Customer Service Representative, 11/2016 - 02/2016
Francisan Health , ,
  • Handling inbound customer calls while using a computer terminal.
  • Researching and resolving billing inquiries.
  • Explaining our Products and services.
  • Troubleshooting service and equipment question.
Registration Specialist, 09/2016 - Present
Vca Antech, Inc. , ,
  • Assists with facilitating central communication within the clinic.
  • Coordinates patient escort, transportation, or directions from ED to other departments or campus buildings.
  • Promptly answers phone calls in a courteous manner, screening and forwarding to appropriate personnel.
  • Works closely with all clients/families/visitors and their requests for service and/or information.
Reservation Sales Agent, 03/2016 - 10/2016
St. Elizabeth Healthcare , ,
  • Answer telephones pleasantly and efficiently for all seventeen Marriott owned properties.
  • Be familiar with each hotel's features, geographic location and nearby attractions.
  • Working knowledge of MARSHA.
  • Update and maintain revenue reports.
Lead Training Teacher, 08/2016 - 12/2016
Hilton Worldwide , ,
  • Provides written, video training materials as well as one-on-one training Assists management with the center accreditation process Conducts new hire orientation, center tours, staff introductions Trains new employees on applicable laws and regulations, curriculum and company policies and procedures Recognizes and considers the individual needs of each child Helps children learn to think creatively, to solve problems independently, and respect themselves and others.
  • Supervises the classroom, according to the plans of the Lead Teacher when the Lead is out of the room.
  • Works to prevent injuries and accidents, and handles appropriately if they occur Reports problems, injuries and hazards promptly to the Lead Teacher and/or Center Director.
Education
Associate of Heath Science: , Expected in May 2018
-
Monroe Community College - ,
GPA:
Bachelors of Science: Hotel and Resort Management, Expected in
-
Rochester Institute of Technology - ,
GPA:
Hotel and Resort Management
Skills
account management, billing, communication skills, clients, features, financial, Forms, Team Leader, Director, Works, personnel, policies, Researching, Teacher, telephones, phone, training materials, transportation, Triage phone calls, Troubleshooting, video, written

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Resume Overview

School Attended

  • Monroe Community College
  • Rochester Institute of Technology

Job Titles Held:

  • Charge Entry Specialist
  • Prior Authorization Specialist
  • Outpatient Access Specialist
  • Customer Service Representative
  • Registration Specialist
  • Reservation Sales Agent
  • Lead Training Teacher

Degrees

  • Associate of Heath Science
  • Bachelors of Science

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