chapter administrator resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Seasoned financial and operations leader with over 21 years of experience in accounting, sales and finance. Highly accomplished in Healthcare and relationships with the ability to light up a room. Demonstrated development and adapting complex financial reporting processes to achieve organizational profitability goals. While maintaining compliant, accurate and cost-effective financial operations. Positive and upbeat team player and clear communicator with demonstrated success.

  • Compliance and regulations
  • Business Administration
  • Budgeting and financial management
  • Stakeholder relations
  • Program management
  • Payroll
  • Strong problem solver
  • Professional and mature
  • Excel spreadsheets
  • Accounting
  • Self-starter
  • Organizational leadership
  • Customer retention
  • Cost analysis and savings
  • Active listening
  • People skills
  • Reliable & trustworthy
  • Planning & organizing
  • Analytical
  • Budgeting and Financial Management
  • Relationship Building
  • Analytics
Chapter Administrator, 06/2022 - 05/2023
Association For Corporate Growth MN City, STATE,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed marketing materials identifying upcoming events, activities and helpful information for distribution to members.
  • Oversaw membership data system to keep information updated and complete.
  • Served as the Interim Director 10/22 -5/23
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Updated databases with new and modified customer data.
  • Collected deposits or payments and arranged for billing.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
  • Established strategic direction and goals to accomplish objectives.
  • Informed board and committee about trends, issues and activities to facilitate policy-making.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Managed comprehensive budgets to allocate event resources and stay within financial constraints.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Senior Sales Coordinator Primary Care Sales, 03/2016 - 05/2022
McKesson City, STATE,
  • Analyzed information about alternative courses of action to determine which plan will offer best outcomes
  • Prepared management reports defining and evaluating problems and recommending solutions
  • Used advanced Excel functions and calculations to develop reports and lists
  • Increased customer retention and renewal growth by revitalizing existing business in segment
  • Managed sales team activities by evaluating needs of each territory and participating in sales calls
  • Followed best practices when using CRM and other tools to manage sales cycle
  • Created new processes and methodologies to promote efficiency and productivity for sales team members.
National Accounts Senior Sales Coordinator, 06/2008 - 03/2016
McKesson City, STATE,
  • Monitored daily operations and evaluated performance to proactively approach backlogs
  • Analyzed expenditures and allocated department budget in alignment with corporate objectives
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Developed departmental objectives, budgets, policies, procedures and strategies
  • Met and exceeded KPIs through lead conversions and prospecting activities
  • Provided feedback gathered through field activity to executive leadership, helping inform future of strategy.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Client Service Rep II, 12/2007 - 06/2009
McKesson City, STATE,
  • Reviewed operational records and reports to project sales and determine profitability
  • Monitored costs, competition and supply and demand to establish and adjust selling prices
  • Analyzed trends and results to determine annual unit and gross-profit plans.
  • Worked closely with sales teams to assess profit margins and adjust items and categories.
  • Analyzed rates and summarized findings in regular reports to management.
Education and Training
High School Diploma: , Expected in
Osseo Senior High School - ,
Status -
Bachelor of Arts: Business Administration and Management, Expected in
North Hennepin Community College - ,
Status -

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Resume Overview

School Attended

  • Osseo Senior High School
  • North Hennepin Community College

Job Titles Held:

  • Chapter Administrator
  • Senior Sales Coordinator Primary Care Sales
  • National Accounts Senior Sales Coordinator
  • Client Service Rep II


  • High School Diploma
  • Bachelor of Arts

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