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channel account manager technical sales resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Accomplished Account and Sales Manager offering 25 plus years of experience developing and maximizing hardware and software sales. Diligent in building and retaining channel and customer accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging and business development. Motivated to maintain customer satisfaction and contribute to company success.

Skills
  • Channel Account Management
  • Business to Business Sales
  • Consultative/Client Specific Sales
  • Contract Negotiation
  • Business Development
  • Customer Relations
  • Sales Support Operations
  • Resourceful Self-Starter
  • Technical Sales and Support
  • MS Office Suite
  • Outlook
  • Word
  • Powerpoint
  • Excel
  • MS Access Database
  • Corel Draw
  • Seminar Presentations
  • Exceptional Time Management
  • Road Warrior
  • Skilled in all IOS, MS and Web Browsers
  • Remote Conferencing SW (Zoom, G2M)
  • Trade Shows
  • Fume Extraction Sales
  • Lead prospecting
  • Merchandising expertise
  • Product promotions
  • Problem solving strength
  • Visiting customer locations
  • Staff Training
  • Revenue Generation
  • Market research
  • Acquiring clients
  • Interpersonal communication skills
  • Expense reporting
  • Customer service
Education
Middlesex County College Edison, NJ Expected in Associate of Science : Electrical Engineering Technology - GPA :
US Nets Networking Academy Edison, NJ Expected in CERTIFIED NOVELL ENGINEER (CNE 5.X) ID# 9576363MICROSOFT CERTIFIED PROFESSIONAL (MCP) WinNT WS and Server 4.0 ID#1435412CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) ID#10786073 : - GPA :
Work History
UNIVERSAL LASER SYSTEMS INC - Channel Account Manager & Technical Sales
City, STATE, 04/2006 - 04/2020
  • Expert representative of all ULS Laser equipment and products manufactured and sold
  • Account Management of 20 plus Independent Channel Partners in US and International territories, ensuring achievement of sales quotas
  • Maintained accurate and current customer account data with manual forms processing and digital information updates
  • Contract negotiation and written quotations for all ULS product lines
  • Extended customer base through Education contacts representing K-12 and Vocational Schools and Universities
  • Perform product demonstrations and equipment procedures for all ULS Laser Systems
  • Led training seminars for Customers, Factory Representatives, and New Dealers on safety, protocol, and practice
  • Provided Laser technique applications and Corel Draw training for Customers and Dealers
  • Tradeshow booth manager, coordinator, and representative at local and nationwide functions
  • Present 90 minute PowerPoint Presentation Seminars of up to 100 attendees covering various industries as pertaining to laser market at all NBM Tradeshows
  • Traveled periodically to visit Reps/Dealers to promote sales and ensure client retention and customer service excellence
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines
BRINK'S BUSINESS SECURITY - Business Security Consultant
City, STATE, 12/2005 - 04/2006
  • Responsible for generating new Business to Business commercial opportunities
  • Conducted up to 10 customer presentations daily
  • Achieved weekly company revenue goals
  • Completed and processed all data related to sales and installation
  • Provided demonstration before and after installation for commercial customers
  • Followed up with customer after completion of service or install to ensure satisfaction and maintain line of contact for future sales and service Resolved problems and provided exceptional client support
  • Developed contact database of customers, prospects, and referral agents
  • Used consultative sales approach to understand customer needs and recommend relevant offerings and extended warranty contracts
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
DDP HOLDINGS - District/Regional Manager
City, STATE, 06/2004 - 09/2005
  • Responsible for daily remote management of 20+ employees working at 30+ locations across the New Jersey, New York, and Pennsylvania regions
  • In charge of all hiring and employee termination decisions for Ideal Merchandisers in designated district
  • Oversaw all aspects of regional requirements as presented by Lowes Corporate
  • Increases billable hours 35% to achieve 100% employee billable hours in y district within first 3 months
  • Interfaced with store management to resolve issues concerning Vendors and Merchandise
  • Prepared daily, weekly and monthly reports pertaining to Payroll, Sick Time and Vacation
  • Trained merchandisers on company products and policies
  • Overnight travel to remote locations for meetings and employee supervision
  • Prepared weekly company reports for Vacancy and Pairings using internet sites and computer applications
  • Secure company property by sending certified mailings to recover Computers and PDA's from past employees and vendors
  • Work nights, weekends and holidays as required completing all tasks assigned
  • Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement
  • Reduced turnover by 80% enhancing training, motivation and engagement strategies with all employees
  • Promoted to Regional Manager in 9 months
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results
  • Led targeted training programs to educate staff on product benefits and service capabilities

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Resume Overview

School Attended

  • Middlesex County College
  • US Nets Networking Academy

Job Titles Held:

  • Channel Account Manager & Technical Sales
  • Business Security Consultant
  • District/Regional Manager

Degrees

  • Associate of Science
  • CERTIFIED NOVELL ENGINEER (CNE 5.X) ID# 9576363MICROSOFT CERTIFIED PROFESSIONAL (MCP) WinNT WS and Server 4.0 ID#1435412CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) ID#10786073

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