certified phlebotomy technician resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Licensed Phlebotomist with 4 years of experience in patient-focused services with comprehensive experience in high-volume output labs, handling live-patient samples, maintaining and troubleshooting laboratory equipment and lab maintenance. Meticulous, detailed and accurate with strong follow-through and administrative skills. Professional and composed decision-maker resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments. Strong communicator when interfacing seamlessly with patients, doctors and medical staff.

  • Accurately print collection batch and labels for phlebotomy collections. Adhere to infection control standards, properly handle each specimen and ensure that every specimen is delivered to the laboratory and processed in a timely manner per laboratory protocol. Accurately process specimens for send-out according to appropriate procedures ensuring timely processing/dispatch.
  • Ensure HIPAA compliance and regulatory standards.
  • Empathize with patients and patient support systems, express compassion and understanding for the situation and demonstrate care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engaged in caring behavior, taking conscious ownership for work and take deliberate/thoughtful actions regarding how to best carry out interactions with the patients, families, physicians, and co-workers. Receive and handle calls, document issues, and escalates to Lead/Supervisor as appropriate. Manage supplies including inventory, and ordering, receiving, and stocking and deliveries lab supplies as appropriate. Pick-up and deliver all laboratory samples/specimens to the departments for testing as appropriate. Print and deliver/faxes lab reports in a timely manner.
02/2017 to Current
Certified Phlebotomy Technician Munson Medical Center Petoskey, MI,
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Collected blood samples from 15 individuals per day, maintaining consistent patient flow.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Properly stored and transported specimens to prevent loss and delays.
  • Verified collection orders and communicated discrepancies to nurses.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
  • Used aseptic techniques to maintain specimen integrity.
  • Labeled patient samples, double-checking all information for accuracy.
02/2017 to 11/2018
Medical Assistant Towson University Baltimore, MD,
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Prepared prescription refill requests on behalf of physician and communicated with pharmacy.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Assisted back office patient processes to reduce office wait times.
08/2013 to 02/2017
School Bus Driver North Country Academy Stevenson Ranch, CA,
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations.
  • Reconfigured routes to accommodate for added or removed stops on schedule.
  • Operated specialized equipment including motorized ramps and lifts.
  • Maintained timely adherence to schedules and safety protocols.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Verified all permission slips for students to ride home with friends.
  • Assisted disabled passengers in boarding and exiting bus.
  • Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
  • Inspected vehicle daily and personally handled routine upkeep such as adding gas and washer fluids.
Education and Training
Expected in 09/2018 to to
Phlebotomy License:
UCLA - Los Angeles, CA,
Expected in 01/2017 to to
Medical Assistant Certificate:
Concorde Career College - North Hollywood, CA
Expected in 06/2011 to to
High School Diploma:
James Monroe High School - North Hills, CA

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Resume Overview

School Attended

  • UCLA
  • Concorde Career College
  • James Monroe High School

Job Titles Held:

  • Certified Phlebotomy Technician
  • Medical Assistant
  • School Bus Driver


  • Phlebotomy License
  • Medical Assistant Certificate
  • High School Diploma

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