certified phlebotomy technician resume example with 17+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

I am a hard working and dependable employee. I maintain a positive and cheerful disposition at all times. A phlebotomist with more than 10 years of experience in fast-paced hospitals. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties.

Systematic Administrative Assistant with over 17 years of experience in fast-paced office/hospital settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Excellent customer service and conflict management skills.

  • Bilingual. Fluent in Spanish, spoken and written.
  • BLS/CPR Certified
  • Office administration
  • Spreadsheet management
  • Process optimization
  • Professional certification in phlebotomy from a recognized program
  • Ability to successfully draw blood from patients with minimal or no complications
  • Empathy and interpersonal skills for working with patients
  • Detail-oriented and committed to ensuring patient confidentiality
  • Excellent motor skills and the ability to stand for long periods of time
  • Advanced written and verbal communication skills
  • Data entry and computer skills
  • Strong attention to detail
  • Word, Excel, Outlook, Power Point, Reggie, Snappy, CROWNWeb, IVY
  • EMR Athena net/Orchard Harvest LIS/Kronos
  • Travel
  • Time management
  • Patient Scheduling
  • 60+ Venipunctures Daily
  • Leadership and Communication
  • Customer Service
  • Critical thinking
  • Teamwork
  • Planning and Coordination
  • Maintenance & Repair
  • Supervision
  • Medical office administration
  • Medical records review
  • Quality control guidelines
  • Infection Control
PHLEBOTOMY TRAINING SPECIALIST Westminster, CA, Expected in 03/2019 : Phlebotomy Technician - GPA :
American Red Cross Anaheim, CA, Expected in 01/2019 : Adult And Pediatric CPR/AED - GPA :
DAvita University Denver, CO, Expected in 09/2017 : Basic Training Course - GPA :
Penn Foster Career School Scranton, PA Expected in 05/2010 High School Diploma : - GPA :
Work History
Vail Resorts - Certified Phlebotomy Technician
Lone Tree, CO, 03/2021 - Current
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Organized daily work based on collection priority.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Packaged and shipped specimens to central lab daily.
  • Plasma/ Serum specimen Transfer for LABCorp and QUEST
  • Register and handle New Patient Scheduling
  • Front and Back Office, Check - In and Check -Out
  • Schedule Patient future appointments
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
DaVita TRC/USC Kidney Center - Certified Phlebotomists/Administrative Assistant
City, STATE, 06/2018 - 01/2020
  • CPT certified by the State of California with more than a decade of experience within hospital and blood banks.
  • Skillful and precise in performing venipunctures; collecting, preparing and storing blood samples; verifying medical records. High level of accuracy and attention to detail.
  • Demonstrated knowledge of medical terminology, infection control procedures, quality assurance support and data entry retrieval.
  • Possess excellent patient-relations skills - known for having a gentle touch and the ability to alleviate patient anxieties.

Key Components

  • Venipuncture & Capillary Punctures
  • Blood Collection & Handling Safety
  • Medical Records Review
  • Blood Specimen Storage
  • Patient & Donor Care
  • Quality Assurance & Controls
  • Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
  • Prepare blood-collecting equipment, draw blood and safely store and transport samples.
  • Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
  • Work collaboratively with patients, healthcare providers and patient support department to ensure a high quality of service.
DaVita Tempe Dialysis Center - Administrative Assistant/Patient Care/Phlebotomy Technician
City, STATE, 09/2016 - 01/2018
  • Able to work in stressful situations, multi-task, prioritize, and maintain excellent organization skills. Provide direct patient care: priming dialysis machines, initiating and terminating treatment.
  • Experienced in performing fistula, graft, and/or buttonhole cannulation, while maintaining excellent infection control
  • Accurately chart and report to RN any changes in patient’s status, initiate treatment of adverse symptoms during dialysis treatment complications
  • Skilled in the identification and drawing medications pertaining to dialysis patients, and within the Patient Care Technician’s scope of practice (Normal saline, Heparin, and Lidocaine)
  • Special detail pertaining infection control before, during, and after treatment. Extensive knowledge performing RO Chlorine/Chloramine water checks. Citric acid jug disinfection and mixing, with pertaining charting.
  • Good communication skills with management and teammates
  • Practice and adhere to DaVita Guidelines as noted in Policy & Procedures.
DaVita TRC/USC Kidney Center - Administrative Assistant/Patient Care/Phlebotomy Technician
City, STATE, 07/2002 - 08/2016
  • 4-Time Shining Star Recipient
  • Answer phones, screen calls, take and deliver messages
  • Assist Peritoneal Dialysis Registered Nurse's
  • Worked closely with Doctors, Registered Nurse's for clinic visit to support 106 Peritoneal Dialysis patients and 250 Hemodialysis patients.
  • Filing, Typing, Scheduling, Faxing, Auditing, Transcribing, Delivering, Sorting, Editing, Tracking and Correlating the departments documentation, forms and records.
  • Assist other staff with special projects
  • HIPPA/OSHA, Reggie, Snappy, IVY, CROWNWeb certified.
  • File and manage program documents, including electronic files.
  • Travel planning
  • Complete charge billing requisitions and treatment logs.
  • Verify Patient Insurance, Medical Eligibility
  • Assisted the Registered Nurse's by collecting, recording, and reporting patient specific data that included: BP, RR, HR and Accu-Checks
  • Arrange patient transportation
  • Collected and handle lab specimens as directed
  • Assisted Physician and Registered Nurse's with examinations and procedures and carried out orders as directed.
  • Collected STAT orders
  • Maintained Inventory Levels
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.

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Resume Overview

School Attended

  • American Red Cross
  • DAvita University
  • Penn Foster Career School

Job Titles Held:

  • Certified Phlebotomy Technician
  • Certified Phlebotomists/Administrative Assistant
  • Administrative Assistant/Patient Care/Phlebotomy Technician
  • Administrative Assistant/Patient Care/Phlebotomy Technician


  • High School Diploma

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