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Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Skills
  • Drug storage procedures
  • Updating medication histories
  • Advanced math skills
  • Pharmacy and customer records management
  • HIPAA
  • Manual and automated medication dispensing
  • Multitasking
  • Data entry
  • Processing payments
  • Assisting pharmacists
  • Pharmaceutical sales and services
  • Receiving incoming supplies
  • Medicare and Medicaid process
  • FDA Drug Safety Guidelines
  • Prepare bubble packs
  • Drug inventory management
  • Store opening and closing
  • Product promotions
  • Product and service sales
  • Point of sale knowledge
  • Cash register operation
  • Cash handling
  • Microsoft applications proficiency
  • Customer service
  • Organization
  • Retail sales
  • Natural leader
  • Friendly demeanor
  • Active listening skills
  • Opening and closing procedures
  • Employee relations
  • Goal-oriented
  • Customer-oriented
Work History
09/2017 to Current
Certified Pharmacy Technician Trihealth, Inc. West College Corner, IN,
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles in McKesson to include current information such as medications and insurance details.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Restocked automated medication dispensing equipment.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Reviewed and verified customer information and insurance provider information.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Collected co-payments or full payments from customers.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
01/2017 to 09/2017
Cook Cafe Rio Beverly Hills, CO,
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
09/2016 to 09/2017
Designated Hitter Walgreens Tamarac, FL,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Protected purchase items with proper bagging and wrapping to prevent damage.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted, measured and compounded medications following standard procedures.
05/2016 to 01/2017
Quick Service Food and Beverage Disney World City, STATE,
  • Monitored food preparation, production and plating for quality control.
  • Garnished dishes and delivered items quickly to customers to minimize wait times.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
Expected in 12/2020
Bachelor of Science: Chemistry With Medicinal Emphasis
Northwest Missouri State University - Maryville,
GPA:
Expected in 05/2014
High School Diploma:
John F. Kennedy Middle College High School - Norco, CA,
GPA:
Accomplishments
  • Girl Scouts of America Gold Award Recipient
Certifications
  • Certified Pharmacy Technician (CPhT)
  • Pharmacy Technician Certificate
  • CPR certification

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Resume Overview

School Attended

  • Northwest Missouri State University
  • John F. Kennedy Middle College High School

Job Titles Held:

  • Certified Pharmacy Technician
  • Cook
  • Designated Hitter
  • Quick Service Food and Beverage

Degrees

  • Bachelor of Science
  • High School Diploma

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