Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Skills
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Work History
09/2017 to Current
Certified Pharmacy Technician Trihealth, Inc. – West College Corner, IN,
- Stocked, labeled and inventoried medication to keep accurate records.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles in McKesson to include current information such as medications and insurance details.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Restocked automated medication dispensing equipment.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured, and compounded medications following standard procedures.
- Communicated directly with doctors offices via telephone, fax, and email.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
01/2017 to 09/2017
Cook Cafe Rio – Beverly Hills, CO,
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
09/2016 to 09/2017
Designated Hitter Walgreens – Tamarac, FL,
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Protected purchase items with proper bagging and wrapping to prevent damage.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Stocked, labeled and inventoried medication to keep accurate records.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured and compounded medications following standard procedures.
05/2016 to 01/2017
Quick Service Food and Beverage Disney World – City, STATE,
- Monitored food preparation, production and plating for quality control.
- Garnished dishes and delivered items quickly to customers to minimize wait times.
- Organized and replenished supplies at food stations to optimize team performance.
- Completed efficient table resets by wiping down surfaces and refilling condiments.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Restocked salad bar and buffet for lunch and dinner service.
- Loaded trays with accessories, including eating utensils, napkins and condiments.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
Expected in 12/2020
Bachelor of Science: Chemistry With Medicinal Emphasis
Northwest Missouri State University - Maryville,
Northwest Missouri State University - Maryville,
Expected in 05/2014
High School Diploma:
John F. Kennedy Middle College High School - Norco, CA,
John F. Kennedy Middle College High School - Norco, CA,
Accomplishments
- Girl Scouts of America Gold Award Recipient
Certifications
- Certified Pharmacy Technician (CPhT)
- Pharmacy Technician Certificate
- CPR certification
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Resume Overview
School Attended
- Northwest Missouri State University
- John F. Kennedy Middle College High School
Job Titles Held:
- Certified Pharmacy Technician
- Cook
- Designated Hitter
- Quick Service Food and Beverage
Degrees
- Bachelor of Science
- High School Diploma
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