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certified pharmacy technician resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Board certified Pharmacy Technician excited to bring a 4 year background in retail pharmacies to a growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers. Efficient and accurate Certified Pharmacy Technician thrives in fast-paced settings. Team player with strong customer engagement and data entry skills. Accomplished in filling prescriptions with expert precision. Proven mentor of new and established pharmacy technicians.

Skills
  • Proper Labeling Procedures
  • Problem-Solving Skills
  • FDA Compliance
  • Medication Documentation
  • Data Entry
  • Customer Service
  • Answering and Routing Calls
  • Verbal and Written Communication
  • Insurance Billing
  • HIPAA Compliance
  • Medication Administration
  • First Aid and CPR
Experience
06/2019 to Current Certified Pharmacy Technician Catholic Health Initiative | College Station, TX,
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Interpreted and processed medication orders under supervision of pharmacist. Verbally taking in prescriptions from nurses and doctors.
  • Prepared prescription transfers to other pharmacies.
  • Answered telephones to respond to questions or requests.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
08/2018 to 06/2019 Direct Support Professional Chrysalis | Gardnerville, NV,
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Assisted individuals in development of social skills to become integrated in community.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
06/2014 to 08/2018 Shift Lead Wingstop Inc. | Lakewood, CO,
  • Completed opening and closing duties to facilitate business operations.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Assisted management with inventory control and stock ordering.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Upheld company standards and compliance requirements for operations.
  • Improved daily operational plans, developed production schedules and optimized task flow.
  • Checked orders for quality and completeness.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Education and Training
Expected in 06/2015 to to High School Diploma | Warwick Veterand Memorial High School , Warwick, RI, GPA:
Additional Information
  • Immunization certified
  • CPR/Basic life support certified for infants, children and adults
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB) License

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Resume Overview

School Attended

  • Warwick Veterand Memorial High School

Job Titles Held:

  • Certified Pharmacy Technician
  • Direct Support Professional
  • Shift Lead

Degrees

  • High School Diploma

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