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Certified Pharmacy Technician Resume Example

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CERTIFIED PHARMACY TECHNICIAN
Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Skills
  • Team building
  • MS Office
  • Reliable and trustworthy
  • Maintenance & Repair
  • Conflict resolution
  • Microsoft Office
  • Customer service
  • Organization
  • Critical thinking
  • Leadership
  • Computer skills
  • Time management
  • Training & Development
  • Planning
  • Workflow Optimization
  • Supporting pharmacy operations
  • Resolving customer issues
  • Ordering and stocking medications
  • Troubleshooting malfunctioning equipment
Experience
Certified Pharmacy Technician
El Paso, TXWalgreens/Nov 2020 to Current
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
Certified Pharmacy Technician
Dumfries, VAFort Belvoir Dumfries Health Center/Oct 2017 to Jun 2018
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Educated patients on prescription instructions and answered questions regarding drug side effects.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Senior Certified Pharmacy Technician
Woodbridge, VAWalgreens/Dec 2016 to Dec 2017
  • Prepared and submitted claims to insurance companies for payment.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Organized medications for dispensing.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Resolved third-party rejection claims.
  • Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
  • Ordered medicines daily to comply with demands and needs.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Processed prescription transfer requests from competitors.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Prepared requisitions for drugs and supplies as necessary.
  • Restocked shelves and prepared expired drugs for return.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Trained 5 new technicians to provide excellent customer service which resulted in 96% higher customer satisfaction scores.
Education and Training
Bachelor of Science: Information TechnologySouthern New Hampshire UniversityJan 2021Hooksett, NH
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB)
  • Certified Pharmacy Technician (CPhT)
  • Board of Texas License - 2020
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Resume Overview

Companies Worked For:

  • Walgreens
  • Fort Belvoir Dumfries Health Center

School Attended

  • Southern New Hampshire University

Job Titles Held:

  • Certified Pharmacy Technician
  • Senior Certified Pharmacy Technician

Degrees

  • Bachelor of Science : Information Technology

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