Certified Pharmacy Technician Resume Example
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CERTIFIED PHARMACY TECHNICIAN
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Skills
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Experience
Certified Pharmacy Technician
Oak Ridge , TNCone Health/Nov 2020 to Current
Oak Ridge , TNCone Health/Nov 2020 to Current
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Established and updated patient profiles, including lists of medications and insurance details.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Verified patients' identities at pickup to prevent sale of wrong medications.
Certified Pharmacy Technician
Summerfield , NCCone Health/Oct 2017 to Jun 2018
Summerfield , NCCone Health/Oct 2017 to Jun 2018
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Established and updated patient profiles, including lists of medications and insurance details.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean and organized pharmacy shelving and work areas.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Prepared pricing and instruction labels for placement on prescriptions.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Senior Certified Pharmacy Technician
Issaquah , WAKroger/Dec 2016 to Dec 2017
Issaquah , WAKroger/Dec 2016 to Dec 2017
- Prepared and submitted claims to insurance companies for payment.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Organized medications for dispensing.
- Maintained clean and organized pharmacy shelving and work areas.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Resolved third-party rejection claims.
- Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
- Ordered medicines daily to comply with demands and needs.
- Dispensed medications to patients in accordance with pharmacist orders.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
- Processed prescription transfer requests from competitors.
- Delivered quality care to customers through close collaboration with pharmacist.
- Prepared requisitions for drugs and supplies as necessary.
- Restocked shelves and prepared expired drugs for return.
- Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
- Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
- Trained 5 new technicians to provide excellent customer service which resulted in 96% higher customer satisfaction scores.
Education and Training
Bachelor of Science: Information TechnologySouthern New Hampshire UniversityJan 2021City, State
Certifications
- Certified by the Pharmacy Technician Certification Board (PTCB)
- Certified Pharmacy Technician (CPhT)
- Board of Texas License - 2020
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School Attended
- Southern New Hampshire University
Job Titles Held:
- Certified Pharmacy Technician
- Senior Certified Pharmacy Technician
Degrees
- Bachelor of Science : Information Technology
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