Certified Pharmacy Technician Resume Example
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CERTIFIED PHARMACY TECHNICIAN
Professional Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Skills
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Work History
Certified Pharmacy Technician, 09/2014 to 02/2020
Amita Health – Standish , MI
Amita Health – Standish , MI
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Communicated directly with doctors offices via telephone, fax, and email
- Stocked, labeled and inventoried medication to keep accurate records
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Collected co-payments or full payments from customers
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Maintained drug inventory levels by ordering necessary medications and supplies
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Set up and modified patient profiles in Conexis system to include current information such as medications and insurance details
Registered Pharmacy Technician, 03/2005 to 09/2014
Iconma, L.L.C. – Seattle , WA
Iconma, L.L.C. – Seattle , WA
- Generated prescription labels using c, verifying accuracy of patient and medication information
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Stocked, labeled and inventoried medication to keep accurate records
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Set up and modified patient profiles in c to include current information such as medications and insurance details
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors
- Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion
- Ordered medicines daily to ensure compliance with demands and needs
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
Inventory Associate, 11/1999 to 03/2005
Harvest, Inc. – Lake Havasu City , AZ
Harvest, Inc. – Lake Havasu City , AZ
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Greeted customers, helped locate merchandise and suggested suitable options
- Displayed merchandise by arranging in appealing and orderly way to boost sales
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Placed orders for new supplies based on established needs and special circumstances
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
- Maintained inventory count, tracked usage and documented variances
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
- Kept up-to-date on store, shelf and order availability of products
- Managed inventory storage in clean and organized fashion
- Completed physical inventory counts each quarter
- Completed scheduled audits with efficient and accurate approach
- Blocked and faced products on displays and shelves in accordance with company policy
- Greeted customers and directed to requested products
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Removed all debris and packaging from boxes and separated for recycling or disposal
- Checked packages and merchandise for damage and quickly notified vendors to request replacements
Education
Diploma: 05/1999
Lawton High School - City, State
Lawton High School - City, State
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Resume Overview
School Attended
- Lawton High School
Job Titles Held:
- Certified Pharmacy Technician
- Registered Pharmacy Technician
- Inventory Associate
Degrees
- Diploma : 05/1999
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