Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Can speak, read and write in Hmong.
Skills
Point of sale systems proficiency
Drug inventory control
Aseptic techniques
Proper labeling procedures
Pharmacy operations
Problem-solving skills
Workflow Optimization
Stocking medications
Prescription verification
Patient paperwork
Filling prescriptions
Quality assurance and control
Insurance Verification
Insurance billing
Ordering and stocking medications
Stocking shelves
Labeling prescriptions
Supporting pharmacy operations
Resolving customer issues
Experience
01/2007 to Current
Certified Pharmacy TechnicianTruelieve – North Fort Myers, FL,
Maintained strict patient confidentiality to adClairee to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Verified patients' identities at pickup to prevent sale of wrong medications.
Efficiently processed cash register transactions for new and refilled prescription orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
AdClaireed to regulatory guidelines for workplace safety and customer confidentiality.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Established and updated patient profiles, medications and insurance details.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Prepared pricing and instruction labels for placement on prescriptions.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
03/2002 to 12/2006
Pharmacy TechnicianBeacon Health System – Bremen, IN,
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Used 8-point check system to verify labeled prescriptions.
Maintained strict patient confidentiality to adClairee to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Efficiently processed cash register transactions for new and refilled prescription orders.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
AdClaireed to regulatory guidelines for workplace safety and customer confidentiality.
AdClaireed to infection control policies and procedures to prevent spread of disease.
Prepared pricing and instruction labels for placement on prescriptions.
03/2000 to 03/2002
Pharmacy TechnicianBeacon Health System – Mishawaka, IN,
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
Used 8-point check system to verify labeled prescriptions.
Maintained strict patient confidentiality to adClairee to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Efficiently processed cash register transactions for new and refilled prescription orders.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
AdClaireed to regulatory guidelines for workplace safety and customer confidentiality.
AdClaireed to infection control policies and procedures to prevent spread of disease.
Education and Training
Expected in 06/1996 to to
High School Diploma: Hanford High School - Hanford, CA GPA:
Certifications
Certified by the Pharmacy Technician Certification Board (PTCB)
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