Certified Pharmacy Technician Resume Example
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CERTIFIED PHARMACY TECHNICIAN
Professional Summary
I am a highly skilled pharmacy technician that has over 20 years working in the medical field,from medical equipment to pharmacy .I have successfully implemented three accreditation processes which has helped me implement policies and procedures through all of my years in the medical field.I have worked with local and statewide providers and institutions to gain their trust.I have excelled in public relations ,increasing sales and patient load.I have implemented new sales opportunities to increase revenue.
Skills
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Work History
Certified Pharmacy Technician06/2011 to 06/2020
Amerisourcebergen Corporation - Corporate – Reno , NV
Amerisourcebergen Corporation - Corporate – Reno , NV
- Set up and modified patient profiles in multiple systems to include current information such as medications and insurance details.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Stocked, labeled and inventoried medication to keep accurate records.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume RETAIL pharmacy environment.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Communicated directly with doctors offices via telephone, fax, and email.
- Successfully gained accreditation under my supervision
- Performed Public Relations with providers and long term care institutions
- Introduced many new products resulting in increased income
Certified Pharmacy Technician01/1999 to 12/2010
Amerisourcebergen Corporation - Corporate – Chicago , IL
Amerisourcebergen Corporation - Corporate – Chicago , IL
- Set up and modified patient profiles in multiple to include current information such as medications and insurance details.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Reviewed and verified customer information and insurance provider information.
- Communicated directly with doctors offices via telephone, fax, and email.
- Successfully completed accreditation process
- Performed public relations to providers and long term care
- Successfully added new product lines to increase revenue
Durable Medical Equipment Technician01/1991 to 12/1999
Amita Health – Brownsburg , IN
Amita Health – Brownsburg , IN
- Performed preventive maintenance on daily basis for medical equipment.
- Documented information regarding installations, repairs and inventory checks.
- Maintained safe work environment and adhered to privacy regulations.
- Diagnosed cause of problems and completed repairs.
- Inspected, tested and calibrated medical equipment before installing.
- Developed team communications and information for accreditation meetings.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Sucessfully implemented accreditation process
- Performed public relations with providers
Education
High School Diploma05/1984Cookevile High School-
City
Certifications
- Certified Pharmacy Technician (CPhT)
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Resume Overview
School Attended
- Cookevile High School
Job Titles Held:
- Certified Pharmacy Technician
- Durable Medical Equipment Technician
Degrees
- High School Diploma 05/1984
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