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certified pharmacy technician resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Successful Pharmacy Technician bringing 17 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Skills
  • Point of Sale Systems Proficiency
  • Recordkeeping and Documentation
  • Inventory Management
  • Filling Prescriptions
  • Answering and Routing Calls
  • Proper Labeling Procedures
  • Inventory Tracking
  • Payment Processing
  • Data Entry
  • Prescription Filling and Labeling
  • Customer Service
  • Detail-Oriented
  • Wholesale Ordering
Experience
Certified Pharmacy Technician, 12/2022 - Current
Cigna Danvers, MA,
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Established and updated patient profiles, medications and insurance details.
  • Compiled customer demographic, allergy and medical history background.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Lead Certified Pharmacy Technician, 12/2021 - 12/2022
Kroger Gilbert, AZ,
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Prepared and processed medical insurance claim forms and records.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Answered telephones to respond to questions or requests.
  • Operated cash registers to accept payments from customers.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Entered prescription information into computer databases.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Certified Pharmacy Technician, 10/2017 - 12/2021
Cigna Danville, VA,
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Educated patients on prescription instructions and answered questions regarding drug side effects.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Verified and filled medications for up to [Number] patients per day, maintaining [Number]% accuracy.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Merchandised related products to drive pharmacy department sales.
Education and Training
Certificate Pharmacy Technician: Pharmacy Technician, Expected in 12/2005
-
Ayers Career College - Shreveport,
GPA:
Status -
GED: , Expected in 12/1993
-
Shreveport Job Corps - Shreveport,
GPA:
Status -
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB)
  • Certified Pharmacy Technician (CPhT)

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Resume Overview

School Attended

  • Ayers Career College
  • Shreveport Job Corps

Job Titles Held:

  • Certified Pharmacy Technician
  • Lead Certified Pharmacy Technician
  • Certified Pharmacy Technician

Degrees

  • Certificate Pharmacy Technician
  • GED

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