Hardworking Customer Service Representative with 10 years of experience working with sales and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Personable Customer Service professional offering over 10 years of experience resolving account and service concerns for retail customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
Service-focused Customer Service bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in Microsoft Word with 25 years of expertise in related roles.
Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate website systems. Effective at operating within state regulations and department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.
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