Certified Pharmacy Technician Resume Example
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CERTIFIED PHARMACY TECHNICIAN
Professional Summary
Driven Pharmacy Technician with 19 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Work History
Lifepoint Hospitals - Certified Pharmacy TechnicianColumbus , GA10/2015 - Current
- Set up and modified patient profiles in ERx to include current information such as medications and insurance details
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Stocked, labeled and inventoried medication to keep accurate records
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Communicated directly with doctors offices via telephone, fax, and email
- Maintained drug inventory levels by ordering necessary medications and supplies
- Reviewed and verified customer information and insurance provider information
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Assisted in preparation, distribution, and storage of pharmaceuticals
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Counted, measured, and compounded medications following standard procedures
- Collected co-payments or full payments from customers
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Answered incoming phone calls and addressed questions from customers and healthcare providers
Lifepoint Hospitals - Certified Pharmacy TechnicianBeckley , WV04/2015 - 10/2015
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Stocked, labeled and inventoried medication to keep accurate records
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Reviewed and verified customer information and insurance provider information
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Maintained drug inventory levels by ordering necessary medications and supplies
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Assisted in preparation, distribution, and storage of pharmaceuticals
- Communicated directly with doctors offices via telephone, fax, and email
- Counted, measured, and compounded medications following standard procedures
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Collected co-payments or full payments from customers
Lifepoint Hospitals - Certified Pharmacy TechnicianColumbia , SC09/2014 - 03/2015
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Maintained drug inventory levels by ordering necessary medications and supplies
- Stocked, labeled and inventoried medication to keep accurate records
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Counted, measured, and compounded medications following standard procedures
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Collected co-payments or full payments from customers
- Reviewed and verified customer information and insurance provider information
- Assisted in preparation, distribution, and storage of pharmaceuticals
- Communicated directly with doctors offices via telephone, fax, and email
Maricopa County, Arizona - Certified Pharmacy TechnicianMesa , AZ10/1999 - 08/2005
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Communicated directly with doctors offices via telephone, fax, and email
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Reviewed and verified customer information and insurance provider information
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Restocked automated medication dispensing equipment
- Assisted in preparation, distribution, and storage of pharmaceuticals
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Counted, measured, and compounded medications following standard procedures
- Stocked, labeled and inventoried medication to keep accurate records
Skills
- Patient confidentiality
- HIPAA
- Updating medication histories
- Data Entry
- Assisting pharmacists
- Drug utilization review
- Patient education and counseling
- Confidentiality and HIPAA
- Medicare and Medicaid process
- FDA Drug Safety Guidelines
- Drug Delivery Mechanisms
- Drug inventory management
- Drug storage procedures
- Pharmaceutical sales and services
- Regulatory Compliance
- Drug Formulation and Compounding
- Receiving incoming supplies
- Manual and automated medication dispensing
- Processing payments
- FDA and ICH Guidelines
Education
05/1995Riesel SchoolCity, StateHigh School Diploma
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Resume Overview
School Attended
- Riesel School
Job Titles Held:
- Certified Pharmacy Technician
Degrees
- High School Diploma
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