Certified Pharmacy Technician Resume Example Brookshire's Pharmacy

CERTIFIED PHARMACY TECHNICIAN

Professional Summary

Driven Pharmacy Technician with 19 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Work History

Brookshire's Pharmacy - Certified Pharmacy TechnicianComanche, TX10/2015 - Current

Set up and modified patient profiles in ERx to include current information such as medications and insurance details
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Stocked, labeled and inventoried medication to keep accurate records
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
Communicated directly with doctors offices via telephone, fax, and email
Maintained drug inventory levels by ordering necessary medications and supplies
Reviewed and verified customer information and insurance provider information
Completed paperwork, entering prescription and insurance or billing information into patient profiles
Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Assisted in preparation, distribution, and storage of pharmaceuticals
Worked with computerized and automated systems for dispensing medications and editing new patient profiles
Resolved non-routine issues like third-party billing, computer system and customer service issues
Counted, measured, and compounded medications following standard procedures
Collected co-payments or full payments from customers
Maintained proper drug storage procedures, registries, and records for controlled drugs
Answered incoming phone calls and addressed questions from customers and healthcare providers

Walmart - Certified Pharmacy TechnicianBrownwood, TX04/2015 - 10/2015

Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Stocked, labeled and inventoried medication to keep accurate records
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
Resolved non-routine issues like third-party billing, computer system and customer service issues
Reviewed and verified customer information and insurance provider information
Completed paperwork, entering prescription and insurance or billing information into patient profiles
Maintained drug inventory levels by ordering necessary medications and supplies
Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Assisted in preparation, distribution, and storage of pharmaceuticals
Communicated directly with doctors offices via telephone, fax, and email
Counted, measured, and compounded medications following standard procedures
Maintained proper drug storage procedures, registries, and records for controlled drugs
Worked with computerized and automated systems for dispensing medications and editing new patient profiles
Answered incoming phone calls and addressed questions from customers and healthcare providers
Collected co-payments or full payments from customers

Brookshire's Pharmacy - Certified Pharmacy TechnicianAledo, TX09/2014 - 03/2015

Resolved non-routine issues like third-party billing, computer system and customer service issues
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Maintained drug inventory levels by ordering necessary medications and supplies
Stocked, labeled and inventoried medication to keep accurate records
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
Answered incoming phone calls and addressed questions from customers and healthcare providers
Worked with computerized and automated systems for dispensing medications and editing new patient profiles
Completed paperwork, entering prescription and insurance or billing information into patient profiles
Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Counted, measured, and compounded medications following standard procedures
Maintained proper drug storage procedures, registries, and records for controlled drugs
Collected co-payments or full payments from customers
Reviewed and verified customer information and insurance provider information
Assisted in preparation, distribution, and storage of pharmaceuticals
Communicated directly with doctors offices via telephone, fax, and email

Brookshire's Pharmacy - Certified Pharmacy TechnicianComanche, TX10/1999 - 08/2005

Worked with computerized and automated systems for dispensing medications and editing new patient profiles
Communicated directly with doctors offices via telephone, fax, and email
Resolved non-routine issues like third-party billing, computer system and customer service issues
Completed paperwork, entering prescription and insurance or billing information into patient profiles
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Reviewed and verified customer information and insurance provider information
Answered incoming phone calls and addressed questions from customers and healthcare providers
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Restocked automated medication dispensing equipment
Assisted in preparation, distribution, and storage of pharmaceuticals
Maintained proper drug storage procedures, registries, and records for controlled drugs
Counted, measured, and compounded medications following standard procedures
Stocked, labeled and inventoried medication to keep accurate records

Skills

Patient confidentiality
HIPAA
Updating medication histories
Data Entry
Assisting pharmacists
Drug utilization review
Patient education and counseling
Confidentiality and HIPAA
Medicare and Medicaid process
FDA Drug Safety Guidelines

Drug Delivery Mechanisms
Drug inventory management
Drug storage procedures
Pharmaceutical sales and services
Regulatory Compliance
Drug Formulation and Compounding
Receiving incoming supplies
Manual and automated medication dispensing
Processing payments
FDA and ICH Guidelines

Education

05/1995Riesel SchoolRiesel, TXHigh School Diploma

Resume Overview

Companies Worked For:

Brookshire's Pharmacy
Walmart

School Attended

Riesel School

Job Titles Held:

Certified Pharmacy Technician

Degrees

High School Diploma

Certified Pharmacy Technician Resume Example

Resume Score: 80%

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