Pharmacy Technician with 10 years of pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures. •Answer patient questions and troubleshoot/resolve them promptly.
•Understand the various challenges of specific diseases.
•Assist patients with their drug therapy and pharmacy care issues.
•Process new and refill prescriptions
•Promote patients' drug compliance.
•Report all drug adverse events.
•Establish and maintain good relationships with physician/healthier practices.
•Assist in streamlining communication with the patient, insurance companies, pharmacist, nurses, lab and other healthcare-related parties.
•Accept the full responsibility for the patient's pharmacy care plan.
•Work as part of a team to provide support to other members of the healthcare team.
•Maintain current notes and paperwork related to the patient's drug therapy and pharmacy care plan
•Coordinate responses and resolutions with appropriate internal and external parties.
•Perform all tasks in a safe manner that is consistent with corporate policies as well as state and federal laws
•Accurate data entry skills
•Able to read, write, and speak English fluently
•Strong time management and organizational skills
•Excellent communication skills, both orally and in writing
•Willingness to be a team player and promote a positive team environment
•Excellent attention to detail
•Flexible and proactive to meet varied patient needs
•Self-motivated and able to work independently
•Able to effectively present information to the patient and in small group situations
•Dedicated to excellence and quality
•Able to collaborate with other healthcare professionals
•Strong interpersonal and “people” skills
•Experienced in Microsoft Office (Word, Excel, Outlook, etc.)
•Able to add, subtract, multiply, and divide in all units of measure; this may include using whole numbers, common fractions, and decimals and being able to compute rate, ratio, and percent
By the Texas State Board of Pharmacy
Pharmacy Technician Certification Board
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