Certified Paraptometric Technician, with over 15 years experience in supporting doctors, capturing medical histories, and engaging patients. In addition to a broad clinical base, possess a strong understanding of the business and administrative side of eye care, and a commitment to joining the two together to provide the highest care for patients.
Skilled in pre and post-op care
Skilled in use of Optomap
Knowledge of CPT and ICD-P coding
Good knowledge of surgical procedures
Use and sterilization of equipment
Proficient in Excell, MS Word, OD Professional & Acuity Logic Software
Attention to accuracy, detail, and customer engaging
Certified Optometric Technician, 08/2014 to Current MyEyeDr – Raleigh, NC
Examine eyes using optical instruments and pharmaceutical agents.
Fit contact lenses, and performed contact lens follow-up until prescription was finalized.
Educate patients about proper contact lens care, visual hygiene and safety.
Administer topical ophthalmic and oral medications to treat eye ailments.
Train patients to safely insert and remove contact lenses.
Meticulously clean and sterilized ophthalmic and surgical instruments.
Conducted visual field tests to measure field of vision.
Use lensometer to measure and record patients' lens power.
Provide complete patient eye care, refraction and contact lens distribution services.
Conduct preliminary screening examinations including external examination, central and peripheral visual fields, stereo and color vision tests.
Perform retinal fundus and OPTOmap photography
Manage contact lens fitting sets for both replenishment of expired or reordering of diagnostic lenses.
Triage patient calls, and schedule appointments.
Verify insurance, manage schedule, and prep charts for the following business day.
Manage and replenish clinical supplies.
Certified Optometric Technician (CPOT), 10/2001 to 08/2014 Vision Park Optometry, P.A. – Raleigh, NC
Provided thorough customer service to patients s during check in, check out and scheduling.
Managed the front desk and support office administratively to include filing, typing letters and correspondence for the doctor, dictating letters, and processing co-payments via check, cash, and credit.
Tested patient's vision during preliminary screenings and distributed contacts.
Opened the office, ensured general maintenance, and set up and cleaned prior to all appointments.
Assisted patients with appointments, billing, and insurance questions.
Trained and assisted new employees on office policies and procedures as well as how to proficiently operate office machines including an auto refractor, lensmetry, Goldman tonometry, and contact lens trainings/follow-up visits.
Maintained inventory of contact lens supply and restocked optometrist supplies.
Sterilized equipment and pre-tested patients before eye examination.
Kept the doctors on schedule through time management and prioritizing appointments to maintain efficient work flow for both doctors and the technician
Fielded patient phone calls including ordering contact lenses, making appointments for eye exams, and answering general questions.
Participated in the transition to electronic medical records, including the use of new software, and the organization of hard copies of patient records.
Maintained an organized work area and preformed daily cleaning tasks in technician area and doctors rooms.
Performed vision tests: Vision Acuity, IOP, Color and Depth perception.
Administered topical ophthalmic or oral medications.
Assist in the movement and setup of inventory supplies and project equipment, weighing up to 50 lbs, as necessary.
Increase revenue by 40% patient compliance with OPTOS (retinal imaging) from 50 to 90%.
Ophthalmic Assistant, 08/2006 to 08/2008 Wake Ophthalmology, P.A. – Cary, NC
Responsible for patient work-ups, and ophthalmic testing including distance and near acuity measurements, manifest refractions, Goldman tonometry, versions, cover testing, confrontational visual field testing, pupillary response, & administering ophthalmic medications.
Emphasis on patients with cataracts. Testing included corneal topography, A-Scan measurements, and Keratometry.
Instruct patients on proper contact lens use and care.
Maintained patients charts by keeping them updated with detailed notes using EMR.
Administered Humphrey visual field tests and HRT, assisted during fluorescein angiography and laser repair, and assisted Doctor in minor surgeries.
Clean and sterilize instruments, and provide clean work environment for doctor and patient.
Provide proper drops to prep patient for Yag surgeries.
Assisted physician with procedures such as chalazion excisions, entropians, and extropians, blepharoplasty, and lid lesion excisions.
Maintained positive relationships with all ophthalmic drug company representatives.
Authorized drug refills and provided detailed prescription information to pharmacies
Certified Paraoptometric Technician: Paraoptometry, 2013 American Optometric Association -
High School Diploma: 1997 Jesse O. Sanderson High School - Raleigh, NC