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certified occupational therapist assistant resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Focused team player familiar with helping clients develop skills such as feeding, grooming and dressing, as well as providing educational support and managing sensory processing issues. Hardworking, disciplined multitasker with analytical problem-solving and conflict management abilities. Skilled at personalizing intervention plans to take advantage of individual client strengths. Familiar with strategies for improving all areas of life for diverse clients. Conversational skills in English/Spanish. and experience in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills. Talented with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Industrious and enthusiastic offering 20 years of public servant experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Resourceful and creative; offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Skills
  • Collaboration
  • Good telephone etiquette
  • Relationship-Building
  • Troubleshooting
  • Cultural awareness
  • Multitasking abilities
  • Verbal and written communication
  • Planning and Coordination
  • Customer service
  • Self-motivated professional
  • First Aid/CPR
  • Adaptability
  • Critical thinking
  • Strategic Planning
  • Creative merchandising
  • Consulting
  • Customer Complaint Resolution
  • Good listening skills
Education
Navarro College Corsicana, TX Expected in 04/2016 ā€“ ā€“ Associate of Science : Occupational Therapy Assistance - GPA :
  • Graduated magna cum laude
  • Valedictorian of Occupational Therapy Assistant Class of 2016
Trinity Valley Community College Athens, TX Expected in 05/2012 ā€“ ā€“ Associate of Arts : Basic - GPA :
Athens High School Athens, TX Expected in 05/1999 ā€“ ā€“ High School Diploma : - GPA :
Certifications
  • COTA - Certified Occupational Therapy Assistant
Accomplishments
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for therapeutic reference.
  • Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
  • Research - Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
  • Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
Work History
The Mentor Network - Certified Occupational Therapist Assistant
Peoria, AZ, 04/2018 - Current
  • Educated patients on safe and effective use of therapy equipment, such as pulleys, weights and inclined surfaces.
  • Assisted patients with activities of daily living (ADL) and functional mobility to increase comfort and quality of life.
  • Provided compassionate care to patients with debilitating conditions, including back pain, arthritis, fractures, head injuries and strokes.
  • Supported and built caring relationships with patients with developmental and cognitive disorders, such as Autism Spectrum Disorders, Down Syndrome, developmental delay and dementia.
  • Advocated for all patients' health, safety and rights.
  • Implemented treatment interventions to support individual objectives in daily living, clinical, educational and vocational areas.
  • Educated patients and families on conditions, treatments and home exercises.
  • Supported patients in physical therapy procedures to restore function and decrease pain.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
The Mentor Network - Certified Occupational Therapist Assistant
Plymouth, MA, 01/2017 - 11/2019
  • Educated patients on safe and effective use of therapy equipment, such as pulleys, weights and inclined surfaces.
  • Assisted patients with activities of daily living (ADL) and functional mobility to increase comfort and quality of life.
  • Provided compassionate care to patients with debilitating conditions, including back pain, arthritis, fractures, head injuries and strokes.
  • Supported and built caring relationships with patients with developmental and cognitive disorders, such as Autism Spectrum Disorders, Down Syndrome, developmental delay and dementia.
  • Advocated for all patients' health, safety and rights.
  • Implemented treatment interventions to support individual objectives in daily living, clinical, educational and vocational areas.
  • Educated patients and families on conditions, treatments and home exercises.
  • Supported patients in physical therapy procedures to restore function and decrease pain.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
Wellpath - Code Enforcement Officer/Animal Control Officer
La Villa, TX, 03/2007 - 06/2013
  • Prepared evidence in support of legal actions taken.
  • Drafted, researched and rewrote municipal codes.
  • Unloaded and impounded animals received from animal control and public.
  • Captured domestic and wild animals.
  • Attended to calls reporting of wild animal bites.
  • Examined animals for injuries or malnutrition and arranged for any necessary medical treatment.
  • Wrote reports of activities and maintained files of impoundments and dispositions of animals.
  • Prepared for prosecutions related to animal treatment and gave evidence in court.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
TDCJ - Certified Correctional Officer
City, STATE, 02/2003 - 03/2007
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Investigated attempted escapes and conducted searches for escaped inmates.
  • Conducted routine and emergency head counts.
  • Arranged for medical and dental care of inmates.
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Completed dorm sanitation and maintenance checks and reported results to management.

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Resume Overview

School Attended

  • Navarro College
  • Trinity Valley Community College
  • Athens High School

Job Titles Held:

  • Certified Occupational Therapist Assistant
  • Certified Occupational Therapist Assistant
  • Code Enforcement Officer/Animal Control Officer
  • Certified Correctional Officer

Degrees

  • Associate of Science
  • Associate of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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