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Certified Notary Signing Agent resume example with 18+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Certified through National Notary Association as a mobile Notary Signing Agent with over 18 years expedience signing a vanity of loan documents.

Self starter, detail-oriented, personable, a team player, quick learner optimistic and punctual with the ability to prioritize work to meet deadlines.

Strong interpersonal and analytical abilities with a disciplined approach to handling all types of signing document requests.

Work well under pressure to meet deadlines.

Skills
  • Leadership and management skills
  • Notary Signing Agent
  • Recordkeeping abilities
  • Database Management
  • Spreadsheet management
  • Travel Management
  • Business planning
  • Project Management
  • Business administration
  • Negotiation
  • Customer Service
Education
Georgia State University Atlanta, GA Expected in 06/2018 PMP-Project Management Professional : Project Management - GPA :
Georgia State University Atlanta, GA Expected in 05/2018 LSSGB- Lean Six Sigma Green Belt Georgia State University LSSBB- Leans Six Sigma Black Belt : - GPA :
Indiana Wesleyan University Marion, Indiana, Expected in 12/1999 MBA : Business Administration - GPA :
Indiana Wesleyan University Marion, IN Expected in 12/1998 BSBA : Business Administration - GPA :
Ivy Tech State College Indianapolis, In, Expected in 05/1992 ASB : Business Administration - GPA :
Certifications
  • NNA-National Notary Association
  • CNP - Certified Notary Public
  • LSSBB-Lean Six Signa Black Belt
  • PMP- Project Management Professional
Work History
South Fulton Notary Services, LLC - Certified Notary Signing Agent
City, STATE, 2003 - Current
  • Own and Manage South Fulton Mobile Notary Signing Company, LLC.
  • Interacted directly with customers to facilitate loan signing within 24 hours of receiving assignments.
  • Checked and prepare documents for loan signing prior to appointment
  • Briefly describe the general purpose of each loan documents, guide borrowers to areas to sign and to find answers to questions on loan documents
  • Call borrows prior appointments to remind them to have government or state identification ready to identify themselves prior to appointment.
  • Maintained a solid working relationship with all contracted clients by providing excellent customer services to their clients.
  • Updated journal with names and dates for permanent record.
  • Perform in-home or any place that is most convenient, safe, secure, and comfortable for the client to sign loan documents.
  • Cultivate relationships with signing agencies, escrow, and title companies to receive referrals for business for mortgage signings.
  • Checked documents and identifying credentials for all parties.
  • Administered oath to document signers to obtain affirmation of truth.
  • Looked for signs of fraud or coercion and refused notarization.
Fulton-County Government - Health Administrative Manager
City, STATE, 08/2007 - 12/2017
  • Managed clinical administrative staff, oversee billing, scheduling, patient referral, appointments, Medical records, HIPAA compliance, and department staff training.
  • Improved client’s wait time by more than 50% using lean six sigma process improvement methodology.
  • Improve the organization process to ensure timely and accurate financial reporting using lean six sigma process improvement.
  • Managed the daily operation of several Behavioral Health programs, which includes monitoring and setting up department yearly budgets.
  • Responsible for credentialing licensed providers, preparing credentialing applications to submit to Medicaid, Medicare.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Kept operations in compliance with HIPAA regulations by developing and directing effective internal systems.
  • Managed daily travel and event planning for government employees
Clayton CSB - Administrative Fiscal Manager
City, STATE, 07/2006 - 08/2007
  • Managed various health care programs including programs involving senior citizens, adolescents, and the adult population.
  • Forecasting and setting up yearly program budgets and programs.
  • Supervised assigned administrative staff, including the billing department, establishing workloads, prioritizing work assignments, evaluating employee performance, interpreting and enforcing policies and procedures, and resolving staff conflict.
  • Established budgetary benchmarks and formulated financial management strategies by researching operating and historical financial records.
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 25 staff members.
  • Resolved product issue through consumer testing.
  • Improve customer wait time to less than half using lean six sigma process improvment
Additional Information
  • Awards: , Outstanding leadership award Pillar of the community award.
Affiliations

NNA-National Notary Association

CNP-Certified Notary Public

WOSB-Women-Owned Small Business

MBE-Minority Business Enterprise

KSFB-Keep South Fulton Beautiful

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Resume Overview

School Attended

  • Georgia State University
  • Georgia State University
  • Indiana Wesleyan University
  • Indiana Wesleyan University
  • Ivy Tech State College

Job Titles Held:

  • Certified Notary Signing Agent
  • Health Administrative Manager
  • Administrative Fiscal Manager

Degrees

  • PMP-Project Management Professional
  • LSSGB- Lean Six Sigma Green Belt Georgia State University LSSBB- Leans Six Sigma Black Belt
  • MBA
  • BSBA
  • ASB

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