Certified Notary Signing Agent resume example with 14 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • URL:
Professional Summary

Experienced Office Management and Administration Professional and Entrepreneur with over 20 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader who blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Recognized for exemplary customer service and team collaboration.

Work History
Certified Notary Signing Agent, 07/2020 to Current
Self-EmployedCity, STATE,

  • Meet with clients in office and home environments to witness signings.
  • Check documents and identifying credentials for all parties.
  • Administer oath to document signers to obtain affirmation of truth.
  • Update journal with names and dates for permanent record.
  • Generate reports, upload documents into digital storage and prepare client case affidavits.
  • Perform timely and accurate administrative task completion.
  • Develop and maintain relationships with local title companies, real estate agents, and repeat clients.
  • Build and consistently enhance online presence to take advantage of advertising and marketing opportunities.
  • Track sales and effectiveness of advertising campaigns to optimize company planning and initiatives.
Office Manager (Remote), 06/2017 to 08/2020
  • Set up and maintained invoicing, files, and receipts to keep records organized and easily searchable
  • Generated and submitted invoices based upon established accounts receivable schedules and terms
  • Delegated tasks to carefully selected employees in alignment with resource management goals
  • Provided guidance to the business owner regarding project bids for Property Management companies
  • Coordinated daily workflow through task prioritization and concise scheduling
  • Executed billing tasks and recorded information in QuickBooks
  • Worked with Property Management customers to understand requirements and provide exceptional customer service and invoicing for services rendered
Alameda County Sheriff’s OfficeCity, STATE,


  • Scheduled, trained, and evaluated Sheriff's Office staff consisting of 21 Deputies, 2 Sheriff's Technicians, and 10 rotating Retired Annuitants in various positions within the Marshal's Office
  • Implemented process improvements for better workflow and training procedures to make the department more efficient
  • Coordinated all staff required "Continued Professional Training" courses to ensure all semi-annual and annual training requirements were satisfied
  • Processed time sheets for all four South County courthouse employees

Office Management

  • Vendor and Facilities Liaison
  • Ordered, secured, tracked, and maintained all department inventory and equipment
  • Maintained vehicle maintenance and inspections for all South County courthouses
  • Assisted public, law enforcement agencies, courts, judges, attorneys, and District Attorney’s Office with Marshal's Office services
  • Prepared Marshal's Office for 8 different annual inspections
  • Planned and organized department events
  • Managed all facility maintenance requests, orders, and repairs
  • Insured all accreditation standards were followed, accurately reported, and successfully passed at a 100% success rate to maintain accreditation status for Fremont, Pleasanton, Hayward, and Juvenile Justice Center courthouses (CALEA, PREA, ACA)
  • Compiled daily, weekly, monthly, and annual department statistics and reports
  • Drafted error-free letters, memos, procedures, and other written materials as needed
  • Maintained all activity logs and inspection reports
  • Ordered and maintained all office supplies
  • Operated a variety of computer software such as; Microsoft Word, Access, Excel, Outlook, and programs specific to the Sheriff’s Office
  • Completed various projects and tasks assigned by Command Staff
  • Maintained Sergeants calendar for meetings and tasks

Planning and Training Team (Urban Shield)

  • Assisted with planning, coordinating, and executing the largest full-scale five-day annual training event in the nation allowing local, national, and international tactical teams and first responders from multiple disciplines to participate in the assessment of their team’s level of preparedness and ability to perform a variety of intricate first responder operations for nine consecutive years. (The training consists of 35 tactical (SWAT) teams, 17-20 FIRE, USAR, and HAZMAT teams, 8 EOD teams, and 36 EMS teams. Approximately 32 Active Shooter/Immediate Action scenario sites are set up across multiple Bay Area counties hosted by multiple local agencies and over 3000 civilian volunteers.)
  • Worked on Logistics, Personnel, Vendor, and Sponsor Teams over the course of 9 years on the Planning Team
  • First and only Sheriff's Technician to hold the position of Site Captain and successfully implement and run an active shooter training site

Santa Rita Jail Youth Education Program Coordinator

  • Detailed program operations and participant activities with comprehensive record-keeping
  • Presented program to schools and youth groups to expand community engagement and program outreach
  • Worked with at-risk youth to improve life choices and maximize benefits of SRJ Youth Education Program
  • Educated potential participants on program and processes to engage in program
  • Collaborated on program operations with Command Staff, including offering feedback from participants and improvement recommendations
  • Built lasting relationships with youth and parents or guardians through mentoring youth post program attendance
Sales Support Manager, 03/2002 to 05/2005
Company NameCity, State,
Credit & Collections Manager (Call Center), 10/1998 to 03/2002
Company NameCity, State,
  • Microsoft PowerPoint, Excel, Word, Outlook and Access
  • Google Docs
  • QuickBooks
  • Motivational leadership style
  • Event coordination
  • Senior leadership support
  • Project management
  • Training and development
  • Process improvements
  • Scheduling and calendar management
  • Invoicing and billing
  • Detail-oriented
  • Exceptional follow through
  • CRM and office management software
  • Public relations
  • Report writing
  • Accounts reconciliation
  • Computer proficiency
  • Ability to prioritize
  • Inventory control
  • Call center operations
Bachelor of Science: Business Management/Criminal Justice, Expected in
University of Phoenix - Tempe, AZ,

(72 of 120 credits completed)

High School Diploma: , Expected in 05/1990
Pflugerville High School - Pflugerville, TX
  • Remote Online Notary Commission (1/2021)
  • Texas Notary Loan Signing Agent (7/2020)
  • Texas Notary Public Commission (6/2020)
  • Communications Certificate (09/2019)
  • Hotel Management (08/2019)
  • FEMA Training Courses IS 100, IS 200, IS 201, IS 700, & IS 800 (2014)
  • Fire Service Training and Education Program I-300 Intermediate ICS & I-400 Advanced ICS (06/2013)

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Resume Overview

School Attended

  • University of Phoenix
  • Pflugerville High School

Job Titles Held:

  • Certified Notary Signing Agent
  • Office Manager (Remote)
  • Sales Support Manager
  • Credit & Collections Manager (Call Center)


  • Bachelor of Science
  • High School Diploma

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