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Certified Notary Signing Agent Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Thorough administrative team member with demonstrated skills in communication, organization and recordkeeping. Bringing high integrity and current NNA Certified Monroe County Notary Commission. Dedicated to supporting business, agency and private legal transactions as an impartial and sound witness. Proven skills in spotting signs of coercion or fraud before notarizing documents. Proficient Notary Public with reputation for honesty built over 19 years of related experience.

Excellent interpersonal and observational skills, focused approach and analytical nature. Seeking challenging new role with your organization.

I am prepared to implement diverse skill sets, technical proficiencies and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Skills
  • Documentation abilities
  • Organized and Professional
  • Excellent communication and customer service skills
  • Fluent in real estate and court documents.
  • Able to complete tasks in a timely manner and I work well under pressure.
  • Independent
  • Friendly and outgoing
  • Typing
  • Filing documents
  • Document evaluations
  • Identification requirements
  • Recordkeeping skills
  • Excel Software proficiency
  • Creating Excel spreadsheets and formulas
  • Microsoft Office proficiency
  • Meeting planning
  • Professional and mature
  • Proofreading
  • Business writing
  • Mail management
  • Report writing
  • AR/AP
  • Strong problem solver
  • Inventory replenishment
Education and Training
American School Of Business New Jersey, Expected in : Title Producers License And Real Estate Studies - GPA :
  • Completed coursework in Title Production, Real Estate and Land Title Insurance Authority.
  • Complete annual continuing education in Notary Public Certifications.
  • Completed coursework in Excel, Microsoft Office, and Word.
Ocean County Vocational-Technical School Toms River, NJ Expected in 06/1992 Associate of Arts : Fine Arts And Photography - GPA :
Experience
Public Health Management Corporation - Certified Notary Signing Agent
Fort Washington, PA, 01/2003 - Current
  • Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
  • Checked for signs of coercion in either party or fraud and refused to notarize any suspect transaction.
  • Prepared registered and certified mail for dispatch.
  • Asked signers about validity of information contained in documents.
  • Served as Mortgage specialist for varied Title Companies,Attorneys and the communities document notarizing needs.
  • Consulted with clients in office and personal home setting in order to witness document signings.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Received and screened high volume of internal and external communications.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Answered approximately 50 phone calls daily and pleasantly welcomed visitors to office.
  • Served as central point of contact for all outside vendors needing to gain access to building.
Petco - Front Desk Receptionist
Chesapeake, VA, 01/2020 - 03/2021
  • Explained and pointed out property details to patrons, and provided a tour of the office while explaining our Mission Statement, office processes and protocols.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Assisted 80 clients per day by directing to appropriate personnel and answering average of 100 calls and emails daily.
  • Created workbooks in Excel and Google Sheets to help track Inventory, patient appointment tracking and other various needs.
  • Prepared packages for equipment and medical device orders and deliveries and coordinated timely shipments.
  • Rendered information to callers and drafted office emails.
  • Drafted professional business communication, including the Doctors correspondence and patient letters .
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Processed payments and updated accounts to reflect balance changes.
  • Scheduled and confirmed appointments.
  • Sorted incoming mail and directed to correct personnel each day.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Responded to patient concerns and issues by listening, repeating the concern back to them for clarity and resolving the issue in a quick and calm manner.
Cummins - Studio Manager
Shoreview, MN, 06/2010 - 03/2012
  • Prepared photos and documents for framing by following customer requests and checked final results against specifications and internal quality standards.
  • Oversaw addressing of customer requests for friendly, knowledgeable service and support.
  • Improvised photographic methods and techniques.
  • Monitored studio for adequate quantities of supplies.
  • Collaborated with clients to guarantee satisfaction with photos.
  • Cropped, manipulated and performed color-balance for final images.
  • Photographed special events, including weddings, parties and school portraits.
  • Defined image requirements and planned photographic events.
  • Recognized by management for providing exceptional customer service.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Improved profit margins by streamlining operations and workflow.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Created agendas and communication materials for team meetings.
  • Maintained and at times surpassed monthly sales quotas
  • Hired, trained and maintained 18 employees in the 3 Studio locations I managed.
  • Was on the fast track for District Manager.
Rock Tenn Aka West Rock - Administrative Assistant
City, STATE, 09/2008 - 10/2010
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Established employee payroll files and updated existing files with new information.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Managed payroll for over 200 hourly and salaried employees.
  • Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Efficiently handled any payroll discrepancies with employees.
  • Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.
  • Reconciled accounts receivable and prepared income summary reports and cash reports.
  • Cleared account balances by examining customer payments, payment history and coordinating contact with collections.
  • Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
  • Developed process improvement initiatives to ensure timely and consistent receipts for organization.
  • Entered, posted and scanned accounts receivable documents into Excel software program.
  • Prepared weekly accounts receivable aging report and presented results at meeting to update files and assess impact on financial operations.
  • Performed administrative tasks to support strategic initiatives.
  • Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
  • Facilitated timely year-end audits by working closing with agency auditors to provide requested samples.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Calculated unpaid invoices to maintain updated receivables reports.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.

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Resume Overview

School Attended
  • American School Of Business
  • Ocean County Vocational-Technical School
Job Titles Held:
  • Certified Notary Signing Agent
  • Front Desk Receptionist
  • Studio Manager
  • Administrative Assistant
Degrees
  • Some College (No Degree)
  • Associate of Arts

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