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certified in first aid cpr bls aed instructor resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am Jessica Shelby Claire, I have over twenty years experience in several different customer service positions, including retail, restaurant service, bar tending, and online customer support. I am passionate about making sure my patrons are always well taken care of. I am an excellent team player, given my teammates share the enthusiasm for customer happiness that I do.

-Experienced lifeguard and lifeguarding instructor prepares and delivers instructional activities that facilitate active learning experiences.

-Establishes and communicates clear objectives and evaluates progress. Instructs and monitors students in use of learning materials and equipment.

-AASHI / WASH Instructor of Lifeguard Certification, CPR, First Aid, BLS, AED. Organized and focused professional willing to go extra mile to help students both inside and outside classroom. Uses relevant technology to support instruction.

-Experienced lifeguard and lifeguard manager highly skilled at observing swim patrons in pool while upholding safety protocols. Strong team player with excellent communication skills and instruction abilities.

-Strongly leads instruction sessions and interacts with families. Well-versed in lifeguard operations and safety guidelines.

-Safety-minded, with background observing emergency procedures and communicating directions clearly to all parties. Firm yet gentle when enforcing rules and addressing issues effectively.

-ABC licensed bartender with over twenty years of experience in various restaurants and bar settings

Skills
  • Flexible Schedule
  • Curriculum Planning and Implementation
  • Written and Verbal Communication
  • Time Management
  • Food Safety
  • Task Prioritization
  • Team Collaboration
  • Customer Service
  • Scheduling and Planning
  • Problem-Solving
  • Issue Resolution
  • Cleaning and Sanitizing
  • Learning Skills Development
  • Relationship Building
  • Detailed Instruction
  • Positive Reinforcement
  • Standards Compliance
  • Team Training
  • Dependable and Cooperative
  • Meal Preparation
  • Employee Guidance and Motivation
  • Decision Making
  • Food Preparation Oversight
  • Food Selection
  • Personal Assistance
  • Verbal and Written Communication
  • Work Planning and Prioritizing
  • Quality Assessment
  • Visual Inspection
  • Schedule Management
  • Creative Thinking
  • Physical Stamina
Experience
Certified in First Aid, CPR, BLS, AED Instructor, 06/2022 to 06/2024
Crockett Golf And Country ClubCity, STATE,
  • Observed and evaluated student performance and development and provided appropriate feedback on work.
  • Implemented hands-on activities to practice CPR techniques and refine students' skills to prepare each for emergency situations.
  • Observed other instructors to learn valuable techniques.
  • Taught complete requirements to help participants pass official CPR certification.
  • Participated in workshops and trainings to improve skills and learn new methods for classroom instruction.
  • Conducted tests and quizzes to evaluate student progress with course material.
  • Engaged with class members to help develop knowledge and abilities in cardiopulmonary resuscitation.
  • Managed and organized class records and reports.
  • Planned and completed detailed lectures to outline CPR course material for students.
  • Developed guides and course materials to reinforce lecture information and help students learn.
  • Delivered training program courses to meet validated agency requirements.
  • Identified online resources to use in tandem with traditional course material.
Bar Tender, Guest Service Liason, 07/2022 to 02/2023
Crockett Golf And Country ClubCity, STATE,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Implemented special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Managed guest check-in and check-out procedures.
  • Ordered inventory to meet expected demand with adequate stock.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Created and managed effective strategies for optimizing guest experiences and promoting loyalty.
  • Checked schedule of events to complete pre-planning and prevent issues.
  • Poured wine, beer and cocktails for patrons.
  • Maintained list of ride services for inebriated customers.
  • Performed checks on rooms and overall property daily.
  • Filled in for front desk, housekeeping, events planning and food and beverage.
  • Conducted job training for several employees.
  • Established clear policies for concierge, front desk and guest relations team members.
  • Planned and updated menus to accommodate customer preferences.
  • Delivered new hire and recurrent training to maximize team productivity and compliance with standards.
  • Developed and implemented training plans for new and experienced employees.
  • Collected and organized daily till totals and tips.
Lifeguard Instructor, Lifeguard, Lifeguard Manager, 05/2022 to 09/2022
Crockett Golf And Country ClubCity, STATE,
  • Monitored daily pool activities and lifeguard performance.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.
  • Maintained neat and clean pool area and clean water.
  • Supervised lifeguard team of 4 and assigned daily tasks.
  • Evaluated performance of staff and addressed areas needing improvement.
  • Answered questions about facility hours, policies and programs.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Taught team pool and deck safety rules and procedures.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Relayed issues such as facility maintenance needs to supervisor.
  • Observed sections of assigned water zone of responsibility.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Adhered strictly to emergency action plans.
  • Tested lifeguards' skillsets using scenario simulations and [Action].
  • Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
  • Oversaw equipment storage space by assigning cleaning and organizing duties.
  • Reviewed supplies inventory regularly and reordered when stock ran low.
  • Trained new lifeguard staff and oversaw training sessions for existing team.
  • Kept equipment in good working order with frequent inspections and minor repairs.
Education and Training
High School Diploma: , Expected in
Jackson State Community College - Jackson, TN
GPA:

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Resume Overview

School Attended

  • Jackson State Community College

Job Titles Held:

  • Certified in First Aid, CPR, BLS, AED Instructor
  • Bar Tender, Guest Service Liason
  • Lifeguard Instructor, Lifeguard, Lifeguard Manager

Degrees

  • High School Diploma

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