(555) 432-1000,
Montgomery Street, San Francisco, CA 9XXX5
Professional Summary
Passionate Health and Fitness professional dedicated to improving the dietary, physical activity and long term health habits of people of all ages.
  • Food counseling
  • Dietary habits expert
  • Excellent problem solver
  • Strong teaching skills
  • Strong motivator
  • Excellent communication skills
  • Encouraging personality
  • Able to develop rapport with clients of all ages and health levels
American Council on Exercise , Expected in 2014 Health Coach Certification : Health Coach/Personal Training - GPA :
University of Maryland - Eastern Shore Princess Anne, MD Expected in 1993 Bachelor of Science : Business Administration/Human Ecology - GPA :
Work History
At&T - Certified Health Coach and Personal Trainer
Charlottesville, VA, 06/2014 - Current
  • Comprehensive knowledge of health, nutrition and fitness
  • Lead educational presentations on topics of nutrition and wellness.
  • Interview clients to analyze dietary habits and overall health.
  • Developed a walking program for a corporate Team Member Network.
  • Create and implement customized individual training programs.
  • Coach and support my clients to begin and maintain a balanced lifestyle of health and wellness.
Wells Fargo - Account Manager 2
City, STATE, 11/2006 - Current
  • Primary contact for client requests and inquiries
  • Research, analyze and resolve customer concerns or issues that occur within the data reconciliation process
  • Document standard operating and process management procedures
  • Monitor loan activity to establish trends and identify areas of opportunity
  • Lead several ad-hoc project requests for external client by organizing and providing direction of analysis to team members, overseeing efforts, and providing the final product to the client
  • Developed and led a Quality Assurance Program for the testing of HAMP loans of servicers Acted as lead on a call monitoring initiative of servicer’s collection and loss mitigation practices to identify areas of risk and recommend operational  process  changes
  • Developed review checklist and scorecard for monthly loan level process Facilitate training for team members on monthly production processes
  • Develop and lead team members in initiatives to identify industry best practices and procedural or control deficiencies that result in recommendations for the servicers for improvements to procedures and controls

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School Attended

  • American Council on Exercise
  • University of Maryland - Eastern Shore

Job Titles Held:

  • Certified Health Coach and Personal Trainer
  • Account Manager 2


  • Health Coach Certification
  • Bachelor of Science

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