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certified barista trainer resume example with 3 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Photographer, Interior Decorating and Feng Shui student. Speaks English, Spanish and Portuguese. Passionate, hardworking and smart person looking to expand her knowledge and experience while helping you to enhance your company. Skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Skills
  • Professional Photographer
  • Point of Sale (POS) system operations
  • Effective sales techniques
  • Personal and online-based trainer
  • Company policies and procedures
  • Customer Service and Consulting
  • Adobe Photoshop, Bridge, Audition, Camera Raw
  • Trilingual
Experience
Certified Barista Trainer, 10/2018 - Current
Holiday Retirement Charlotte, NC,
  • Demonstrated full store expertise on different locations, enabling optimum service to inquiring customers.
  • Trained internal staff members on three distinct positions and its general processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Attended to corporate meetings with the District Manager and Training Team Members to discuss the methods effectiveness carried out by the company in a certain period of time also surveying trainees and managers and collecting before-and after-data showing training impact.
  • Using teaching knowledge based on the types of human learning, detected skills in new employees facilitating the correct apprehension of the topics required to succeed in their probationry period.
  • Handled money in credit cards, gift cards, cash and mobile along with the different transactions between them.
  • Promoted products and informed customers about them based on demand and their expressed needs.
  • Solved doubts, conflicts and claims with ease, understanding, giving reason and priority to each party so the goal and transforming spirit of the company remained standing.
  • Managed inventory and supply, providing coworkers with necessary elements for their good performance in each of their responsibilities during the shift taking into account the demand and safety standards both sanitary and organizational.
  • Acted with agility and efficiency multitasking for long periods of time with a high movement rate always providing quality service.
Waitress, 05/2018 - 08/2018
Fine Jewelry Manufacturer Chicago, IL,
  • Served in three different languages as a guide for tourists throughout their visit to the park, providing them with information about the show schedules, their transportation and lodging options, etc.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Recommended daily specials, beverages selections and desserts to guide patrons toward more profitable items.
  • Maximized sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Inspected restrooms for cleanliness and availability of supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Photographer, 08/2018 - Current
Independent City, STATE,
  • Set up precise photographic measurements and control equipment using a own photography studio.
  • Cropped, manipulated and performed color-balance for final professional edited images using the Adobe Creative Programs.
  • Collaborated with clients to guarantee satisfaction with photos.
  • Used highly intuitive out-of-the-box thinking to obtain perfect shot.
  • Maintained customer expectations with open consultations and frequent communication.
Education and Training
Bachelor of Arts: Interior Decorating And Feng Shui Design, Expected in
-
Qc Design School - Orlando, FL
GPA:
Status -
Associate of Arts: Digital Photography, Expected in 06/2019
-
Mid Florida Technical College - Orlando, FL
GPA:
Status -

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Resume Overview

School Attended

  • Qc Design School
  • Mid Florida Technical College

Job Titles Held:

  • Certified Barista Trainer
  • Waitress
  • Photographer

Degrees

  • Bachelor of Arts
  • Associate of Arts

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