Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Dedicated Executive Consultant offering 30+ year background in Organizational Development. Accomplished and creative, possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Demonstrated strong organizational skills and communication abilities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth. Highly motivated and positive with great organizational and communication skills. Effective at independently planning and managing diverse business relationships. Proficient in time management with disciplined execution strategy.

  • Project Management
  • Business Process
  • Customer Service
  • Budgeting
  • Teamwork / Collaboration
  • Business Analysis
  • Management Consulting
  • Conflict Mediation
  • Program Development
  • Executive Presentation Development
Work History
07/2007 to Current CEO/Senior Consultant Columbia University | New York, NY,
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies
  • Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership
  • Maintained 98% client retention while negotiating and executing extension terms and expanded services agreements with clients
  • Drove performance initiatives, facilitating 22+ % revenue increase for five consecutive years
  • Initiated operational improvements using lean methodologies to drive efficiency and reduce costs
  • Conducted research on emerging trends within organizational culture, strategic foresight, and human energy factors in workplace, and capitalized on finds to develop new learning modalities, services, and strategies
  • Directed expansion strategies to increase business market share, drive growth and bring in more than 42% new customers in 12 months
  • Formulated change management, new business start-ups, process improvement strategic turnarounds for more than 52 companies, small business, and non-profit groups
04/2011 to 03/2017 Operations Manager The Chicago School Of Professional Psychology | New Orleans, LA,
  • Evaluated upcoming program plans to forecast expected resource needs
  • Established and administered annual budget with effective controls to prevent overrun, minimize burn rate and support sustainability objectives
  • Implemented policies and standard operating procedures for continuous improvement
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee
  • Oversaw day-to-day operations, including supervising 46 person team across three sites
  • Managed and allocated staff and material resources to meet production goals
  • Established positive and effective communication among staff, as well as internal and external stakeholders, successfully establishing cohesive brand messaging
  • Forged and cultivated productive relationships with community members and potential partners
  • Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques
09/2009 to 05/2012 Adjunct Faculty Delaware Technical Community College | City, STATE,
  • Appraised student understanding by applying course content and gauging comprehension of seven core subjects
  • Developed creative and effective teaching methods for course content to capture students attention
  • Evaluated and selected instructional materials and texts to prepare course materials and lesson plans
  • Completed classroom planning by creating and preparing exams, classroom discussions and lectures for more than 265 students
  • Showed excellent interpersonal dialogue skills ensuring student retention of subject matter
  • Demonstrated superb organization skills in classroom and with student records with specific attention to school policies for documentation
  • Designed and distributed feedback forms to continually improve teaching ability and develop stronger connection with students
  • Integrated technology into classroom instruction including video, online content and use of distributed learning capabilities
  • Developed and kindled professional relationships with students to better communicate and enhance instruction
  • Scored exams and graded student performance fairly
  • Advised students in academic matters to improve successful course completion
  • Designed and delivered class instruction to meet course competencies
  • Organized time, space and resources to balance advanced instruction, challenging workloads and stringent deadlines
  • Engaged students with insightful and compelling classroom discussion of topics relevant to employment readiness to boost student learning and retention
  • Organized, prepared and revised curriculum development for Professional Communications, and Workplace Ethics course material
Expected in 05/2021 Ph.D. | Strategic Leadership Regent University, Virginia Beach, VA GPA:
  • Graduated with 3.93 GPA
Expected in 09/2017 Master of Science | Creativity And Innovation Drexel University, Philadelphia, PA GPA:
  • Professional development completed in Organizational Leadership
  • Graduated with 3.89 GPA
Expected in Bachelor of Science | Political Science And Government Chatham University, Pittsburgh, PA GPA:

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School Attended

  • Regent University
  • Drexel University
  • Chatham University

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