ceo owner resume example with 4+ years of experience
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations. Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
- Customer Service
- Organized worker
- Sales
- Scheduling
- Powerpoint
- Microsoft
- Excel
- Database Maintenance
Englewood, CO, 07/2019 - Current
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove implementation of new market expansion to propel business forward and adapt to market changes.
- Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Vermillion, SD, 05/2022 - 09/2022
- Received and reviewed inpatient and outpatient reports.
- Review Compensation and Pension request documents and claims files for completion of the claims file bookmarking to facilitate providers in location of pertinent information to ensure timely review and accurate completion of Disability Benefit Questionnaires.
- Evaluate and approve Veterans Benefit Administration (VBA) Order Requests and determine appropriate Disability Benefits Questionnaires (DBQs) to assign for identified health conditions identified on order requests per the contract requirements
- Use a computer and Microsoft Office to create, copy, edit, send, and save documents
- Technical competency tp train remotely with the support of a trainer
- Ongoing communication within the VA Clinical Operations Department and other LHI departments to ensure order requests are accurate before approving
New York, NY, 07/2018 - 05/2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
- Effectively managed high volume of both inbound and outbound calls.
- Defused/Resolved any volatile events that may have occurred between both customers and associates.
City, STATE, 04/2018 - 07/2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
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Resume Overview
School Attended
- St. Martinville Senior High School
Job Titles Held:
- CEO/Owner
- Clinical Support Coordinator
- Online Personal Shopper
- Front Desk Receptionist
Degrees
- High School Diploma
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