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CEO in Training Resume Example

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CEO IN TRAINING
Professional Summary


Innovative, customer-oriented healthcare administrator with background in acute psychiatric inpatient hospitals. Strong background in quality assurance, clinical care and management principles and practices. Extremely results oriented and proactive in addressing and resolving problems. Dedicated to continuous process improvement in the face of rapidly evolving and changing markets.
Skills
  • HIPPA/Confidentiality
  • Strategic planning capability
  • Knowledge of JACHO, CMS and Medicaid regulations
  • Independent judgment and decision making
  • Strong Budgeting Skills
  • Project management
  • Accomplished leader
  • Effective staff coach
  • Analytical thinker
  • Planning and development
  • Promotes developing leaders
  • Culturally sensitive
  • Public speaking ability
  • Skilled in intake Interviewing
Work History
CEO in Training, 01/2017 to Current
Company Name – City
  • Work closely with CEO and CFO focusing on Physician contracting, MOR's, Strategic planning, Decreasing FTE's and EPOB.
  • Work closely with BDD, Physicians  and CEO to expand programs and increase census
  • Help work with all hospital departments to increase communication, productivity and teamwork
  • Interpret and communicate new or revised policies to staff.
CEO in Training, 09/2016 to 01/2017
Company Name – City
  • Work closely with CEO and CFO focusing on Physician contracting, MOR's, Strategic planning, Decreasing FTE's and EPOB.
  • Worked with Outpatient Clinical Director on policies and procedure and ensured regulatory compliance for both billing and chart requirements. Focused on UR training to reduce denials and HMS data entry.
  • Worked with CEO and Superintendent on daily operations of 74 bed expansion. Participated in team meetings with Construction Company progress regarding expansion.
  • Led Tele-health and Tele-Med consult program to rural hospitals.
CEO in training, 03/2016 to 09/2016
Company Name – City
  • Worked with CEO and CFO on learning MOR, budgeting, Physician recruitment and contracting, FTE and EPOB management and was involved in operational meetings (MEC, Peer to Peer, QC and Pharmacy).
  • Worked with each department to understand the operations of the department and the role of that department to managing hospital operations.
  • Skillfully managed intake department to increase census and produce desired conversion rates and metrics.
Director of Intake and Utilization Management, 08/2009 to 02/2016
Company Name – City
  • Managed operations of the intake department of 15 staff.
  • Duties included: hiring, staff education, scheduling, policies/procedures, ordering, chart audits and customer service.
  • Was a member of senior management and was the administrator on call for a 1 week rotation.
  • Managed the Utilization Review department of 4 staff. Duties included: Managing Authorizations, reducing denials and maintaining detailed and accurate HMS data entry.
  • Managed operations of a 24 hour mobile assessment department of 5 staff. Focused on accurate clinical assessments, costumer service, authorizations increasing assessments and admissions.
  • Managed reception department of 4 staff. Focused on excellent costumer service.
Director of Assessment and Refrral, 08/2007 to 07/2009
Company Name – City
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Directed twenty employees in A&R/Mobile and Director for five PBX staff.
  • Acted as a working manager fulfilling job responsibilities of an assessment specialist.
  • Acted as a member of senior management-helped make decisions for the hospital and served on rotation as the administrator on call.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Assessment and Refrral Manager, 03/2005 to 08/2007
Company Name – City
  • Responsibilities included: ordering, chart audits, management of office staff, staff training, customer service, public relations promoting the assessment office and acting as director of assessment and referral in the directors absence.
  • Acted as a working manager fulfilling job responsibilities of an assessment specialist.
Assessment Specialist, 09/2003 to 03/2005
Company Name – City
  • Perform mental health and substance abuse assessments with both children and adults, crisis intervention, answering inquiry calls, correspond with psychiatrists for level of care determinations, community resource referrals and acted as a resource person for internal and external communications.
Assessment Coordinator, 01/2001 to 05/2003
Company Name – City
  • Conducted intake assessments detailing the patient's mental health history and presenting concerns.
  • Made a DSM-IV diagnosis, treatment plan and recommendations for treatment after intake. Assessments were completed on adults, children, couples and families.
  • Performed individual Drug/Alcohol counseling. Conducted mobile assessments at local area hospitals and healthcare facilities.
  • Ran an Aftercare group and substituted as facilitator for the Chemical Dependency Intensive Outpatient Program.
  • Facilitator for a relationship group and Medical Leave of absence group.
Education
Certification: Marriage and Family Therapy, May 2005
University of Nevada Las Vegas - City, State
Licensed Alcohol and Drug Counselor-NV License
Master of Science: Counseling, December 2000
University of Nevada Las Vegas - City, State

Emphasis in Rehabilitation and Drug and Alcohol Counseling

Bachelor of Arts: Psychology and Social Work, April 1992
Florida International University - City, State

Member of Phi Eta Sigma-National Honor Society

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Resume Overview

School Attended

  • University of Nevada Las Vegas
  • Florida International University

Job Titles Held:

  • CEO in Training
  • CEO in training
  • Director of Intake and Utilization Management
  • Director of Assessment and Refrral
  • Assessment and Refrral Manager
  • Assessment Specialist
  • Assessment Coordinator

Degrees

  • Certification : Marriage and Family Therapy , May 2005
    Master of Science : Counseling , December 2000
    Bachelor of Arts : Psychology and Social Work , April 1992

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