Experienced, self-directed Program Assistant and innovative thinker with a knack for developing creative solutions to complex problems. Seeking a position with the opportunity for new challenges, professional development and advancement stemming from a successful history of community outreach and working with the public.
Skills
Public relations understanding
Market access and expansion
Market trend expertise
Executive leadership
Market strategies
Strategic planning
Corporate leadership
Policy updates
Productivity performance
Organizational leadership
Program leadership
Performance monitoring
Partnership development
Project coordination
Computer skills
MS Office
Decision-making
Critical thinking
Strong problem solver
Articulate and well-spoken
Meticulous attention to detail
Database management
Education and Training
Wisconsin Department of Public InstructionMadison, WI, Expected in 06/2013 – –G.E.D:General Education Degree - GPA:
General Educational Development, DEPARTMENT OF PUBLIC INSTRUCTION
Ashford UniversitySan Francisco, CA (online), Expected in 05/2023 – –Bachelor of Arts:Communications - GPA:
Experience
Vcfo Holdings, Inc. - CEO Denver, CO, 12/2018 - Current
Conducting community clean ups with local citizens
Urban planning for youth activities
Converting vacant lots into a safe space for the youth
Create youth engagement activities by assisting local and state officials with grassroots campaigning events
Educating high school students on their voting rights
Conducting hip hop curriculums as a self-expression tool for the youth
Providing resources for previously incarcerated citizens
Planning and organizing community events
Create vision boards with high school students
Resume training and assistance for high school graduates
Collaborate with grassroots organizers, city and state elected officials on gun violence solutions in the inner city
Recruiting, training local citizens with grassroots campaigning
Work collectively with local organizations on Jail Voting Rights
Kion Group - Program Manager Dematic Warren, NJ, 12/2016 - Current
Conducting community clean ups with local citizens
Conducting community events for youth activities
Provide resources for local citizens
Assist with conducting free food pantry events
Coordinating strategic grassroots campaigns
Building and maintaining a key contact program
Work collaboratively with local and state level officials on gun violence prevention
Alixpartners - EXECUTIVE ASSISTANT Buenos Aires, PR, 01/2018 - 01/2022
Managing personal schedule and prioritizing the most important meetings
Researching policies and gathering data and statistics
Provides front counter assistance and screens office and telephone callers
Editing official documents and filing original and photocopied documents
Manage social media outlets
Content creation for events and branding purposes
Organize and set up community events
Produces a wide variety of reports, letters, memoranda and statistical charts
Liaises with other departments
Upholds confidential information
Book speaking and community engagements
Provide talking points for interviews and speaking engagements
Organize in person and virtual campaigning events
Assisted with on-the-ground canvassing
Crafted proposals and memos using desktop publishing and word processing software.
Managed daily invoices, reports and proposals.
Researched topics of interest and culled gathered information to produce concise reports.
Supported advertising and promotional initiatives by creating marketing materials.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Kohl's Corporate (Office Of The President) - EXECUTIVE CORRESPONDENCE LEAD City, STATE, 12/2012 - 12/2017
Kohl’s Corporate offices
Research and resolve issues using Kohl's systems including but not limited to CSC, CICSP1, Evolve and Connect
Resolve issues in partnership with other departments such as Social Marketing, Legal, Public Relations, Fraud, SOE, Digital Consumer Analytics and Systems
Resolve escalated customer complaints posted on Kohl’s social media spaces
Engage with customers through various product and service review platforms such as Yelp and Facebook reviews
Follow up with Senior Executives and other involved parties advising of action taken and provide coaching feedback to Department Managers if needed
Provide reimbursements to customers through gift cards, credit adjustments, price adjustments and refund checks as appropriate.
Contacted customers via phone and email to explore connections, offer services and cement relationships.
Implemented creative sales and marketing strategies to assist sales team with reaching targets.
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