Results-focused Fitness and Health professional with strength in closing new members and retention. Proactive leader with strengths in communication and collaboration. Loves to work with a team. Desires to continuously grow and learn, Coachable and results driven. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. I have been directly influenced with Fitness/Health Club management for the last 13 years, and I desire to live the rest of my life helping others with their health and nutrition needs.
Skills
Productivity Performance
Cash Flow Analysis
Strategic Planning and Execution
Lead Generation
First Aid/CPR
Critical Thinking
Good Work Ethic
Supervision & Leadership
Relationship Building
Customer Service
Conflict Resolution
Reliable & Trustworthy
Computer Skills
Organizational Skills
Sales Promotions
Sales Forecasting
Campaign Performance Tracking
Direct Marketing Campaigns
Networking and Prospecting
Appointment Scheduling
Cold Calling
CRM Software
Customer Needs Assessment
Friendly, Positive Attitude
Education and Training
Oxford , Expected in 08/2022 – –Certification:Diet And Nutrition - GPA:
Mid America Nursing Health ScienceLenexa, KS, Expected in 06/2019 – –CNA/ Nursing And Phlebotomy Certification:Nursing And Phlebotomy - GPA:
MO025834801104 Certificate Number Missouri
KS- 250841
National American University - Rapid CityRapid City, SDExpected in 08/2009 – –Associate of Science:Business Administration And Management - GPA:
NASMChandler, AZ, Expected in – –Certification:Certified Personal Trainer - GPA:
NASMChandler, AZ, Expected in – –Certification:Nutrition Sciences - GPA:
NASMChandler, AZ, Expected in – –Certification :Weight Loss Specialization - GPA:
Oversaw membership data system to keep information updated and complete.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Cross-sold additional products and services to purchasing customers.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Networked to build client base and promote products to new and existing clients.
Promoted effective issue resolution regarding employees or members through active listening and dynamic communication skills.
Coached and mentored all employees to be engaging, pleasant and helpful to new and existing members, which improved service expectations.
Evolent Health, Inc. - Business Development Manager Albuquerque, NM, 05/2003 - 01/2020
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Determined business development opportunities and implemented effective strategy for client acquisition.
Leveraged CRM to maintain records of sales and prospecting activities.
Exceeded quotas consistently through new account penetration and territory expansion.
Leveraged cold calling, in-person visits and referrals to build leads.
Established new customer accounts using negotiation and sales closing abilities.
Hired talented, trainable team members and drove new business strategies to grow revenues.
Oversaw staff by delegating work and reviewing individual performance.
Multi-Salon Chain - CEO City, STATE, 05/1997 - 03/2003
Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
Drove company vision with collaborative employee engagement techniques and strategic leadership.
Monitored company performance by measuring and analyzing results and minimizing impact of variances.
Assessed company operations with various teams to develop strategies for improvement and expansion into new markets.
Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
Eliminated company bottlenecks, reduced financial obstacles and addressed work constraints to promote overall growth.
Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
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