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CEO
Websites, Portfolios, Profiles
  • https://www.nxjbrandmanagement.com/
  • http://linkedin.com/in/nehilah-joseph-26b721159
Professional Summary

Forward-thinking professional proficient in hiring, developing and motivating employees. Well-versed in explaining benefits packages to assist employee comprehension and decision-making. Builds rapport at all levels and resolve issues quickly.

Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing 5-years background maintaining customer satisfaction and contributing to company success. Proficient in Microsoft, Adobe, and Haitian Creole.

Skills
  • Organizational turnaround
  • Financial leadership
  • Mergers & acquisitions
  • Operational leadership
  • Business start up
  • Account management
  • Business Management
  • Contract Management
  • Business planning
  • Consulting
  • Risk management
  • Market strategies
  • Project Management
  • Policy Development
  • Relationship Management
  • Negotiation
  • Staff Management
  • Cash Management
  • Risk Assessments
  • Operations management
  • Budgeting
  • Business administration
  • Strategic Planning
  • Productivity performance
Work History
CEONXJ Management LLC - Davie, FL09/2020 - Current
  • Monitored and optimized advertising campaigns using Google, Facebook and Bing.
  • Masterminded highly successful digital strategies for various platforms to attract customer engagement.
  • Prepare detailed campaign reports and digital marketing strategies, communicating key findings to senior management.
  • Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development and customer experience.
  • Executed all digital marketing initiatives, including eCommerce marketing strategy, SEO and SEM and social media content.
  • Managed marketing campaigns to cultivate brand awareness and drive website traffic.
  • Administered marketing calendar and posted new content to coincide with new product and service releases.
  • Utilized techniques such as cold calling, networking and prospecting to develop new leads.
  • Verified client messages were answered within 24 hours to establish quick and effective issue resolution.
  • Provided digital marketing solutions to e-commerce and brick and mortar businesses.
  • Managed relationships with high-profile clients and translated marketing and social media needs into results-driven strategies.
  • Outlined omnichannel channel goals across brands and digital platforms, including store systems, web, mobile and marketing systems.
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
  • Analyzed competitor pages to locate backlink and keyword opportunities.
  • Increased customer engagement through social media.
  • Discussed SEO needs and optimized strategies for short- and long-term campaigns.
  • Directed successful search engine marketing campaign that used solid linking, technical and keyword research tactics.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
  • Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.
  • Implemented Google-based SEO and ad campaigns to meet budget specifications.
Manager The Power Of B12 - Sunrise , FL05/2020 - 08/2020
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Developed and maintained relationships with all customers and suppliers through continual communication.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Maximized performance by monitoring daily activities and mentoring team of 3 associates.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Approved regular payroll submissions for 3 employees within SAP software
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Recorded inventory sales into organization's weekly income report.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Directed staff of 3-5 personnel and managed budget totaling $80000 annually.
  • Cross-trained existing employees to maximize team agility and performance.
Assistant ManagerPDJ Medical Group - Pembroke Pines, FL06/2015 - 09/2019
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Operated multi-line telephone system to independently handle over 200 calls each day.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Routed incoming mail and messages to relevant personnel without delay.
Education
Bachelor Of Arts: Political ScienceFlorida International University - Miami, FLExpected in 05/2021
  • Minored in business with a concentration in marketing
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Resume Overview

Companies Worked For:

  • NXJ Management LLC
  • The Power Of B12
  • PDJ Medical Group

School Attended

  • Florida International University

Job Titles Held:

  • CEO
  • Manager
  • Assistant Manager

Degrees

  • Bachelor Of Arts : Political Science

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