(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Entrepreneurial bussines leader offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams.

  • Public relations understanding
  • Recruiting and hiring top talent
  • Controls systems enhancement
  • Market trend expertise
  • Executive leadership
  • Market strategies
  • Strategic planning
  • Profit & Loss
  • Organizational leadership
  • Business development
Education and Training
The Ohio State University Columbus , OH Expected in 05/2020 Bachelor of Arts : Visual Communication - GPA :
  • IPA and HOA Member
  • Young Scholars Scholarship
  • Major in visual communication
  • Minor in fashion
  • 3.2 GPA
  • Completed coursework in education , photoshop and korean culture,
University Of Cincinnati Blue Ash College Cincinnati, OH Expected in 08/2025 Associate of Arts : Graphic Design - GPA :
  • Thesis: why the community needs art as a language
  • 3.2 GPA
  • Major in graphic design
United Way Of America - CEO
Chattanooga, TN, 01/2021 - Current
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Established and oversaw strategic business actions and streamlined operations.
  • Led organization, established business direction and actualized operational plans to meet goals.
  • Devised strategic improvements to resolve issues and spearhead necessary operational updates.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Monitored business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Established start-up fashion and design company, overseeing strategic planning, market analysis, product development and regulatory compliance.
  • Cultivated strong industry relationships with competitors and suppliers to promote cooperative interactions and improve industry insights.
  • Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
  • Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
Ross Stores, Inc - Retail Associate
Brea, CA, 03/2019 - 07/2019
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Increased store sales [Number]% by cross-selling complementary items.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted customers and provided excellent customer service.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
Quality Custom Distribution - Intern
Canton, MA, 06/2018 - 07/2018
  • Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Coordinated staff travel arrangements and prepared itineraries.
  • Maintained functioning office equipment by troubleshooting issues and completing basic repairs.
  • Coordinated project files to support human resource coordinator and enhance team success.
  • Greeted office visitors, provided information and directed to appropriate personnel for maximum team efficiency.
  • Answered 8 phone calls per day and took messages or transferred to appropriate party.
  • Managed reception area and scheduled appointments.
  • Replenished office inventory, removed trash and delivered files to employees to maintain organized workplace.
  • Analyzed protocols and offered recommendations to improve processes and maximize productivity.
  • Assisted department staff by answering phone calls and responding to emails.
  • Assisted with accounts payable functions to identify past due accounts and establish collection methods.
  • Transcribed detailed notes during client business meetings to distribute to department.

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Resume Overview

School Attended

  • The Ohio State University
  • University Of Cincinnati Blue Ash College

Job Titles Held:

  • CEO
  • Retail Associate
  • Intern


  • Bachelor of Arts
  • Associate of Arts

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