Dedicated professional with 11-year progressive career in Customer Service. Visionary leader with proven track record of driving organizational turnaround and change management. Forward-thinking and proactive with achievements across sales, marketing, advertising and executive management. Knowledgeable and dedicated customer service professional with extensive experience in the Hospitality, Transportation, Beauty industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
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