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CEO Resume Example

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CEO
Professional Summary

Accomplished Chief Officer equipped with natural leadership talents and proven business acumen. Specializes in effectively running and continuously optimizing Pest Control/ Extermination operations. Proven talents in building strategic partnerships with people and other business owners and driving necessary change. Accomplished leader offering 12 years of progressive experience in the pest control Industry. Adept at managing operations, financial administration and key program areas. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in pest management and housekeeping. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Accomplishments
  • Resolved product issue through consumer testing.
  • Documented and resolved issues which led to fewer call backs .
  • Supervised team of 8 staff members.
Skills
  • Corporate leadership
  • Speechwriting and messaging
  • Business start up
  • Organizational turnaround
  • Business Management
  • Consulting
  • Risk Assessments
  • Search Engine Optimization
  • Market strategies
  • Market understanding
  • Negotiation
  • Business planning
  • Profit & Loss
  • Staff Management
  • Cash Management
  • Strategic Planning
  • Financial Management
  • Budgeting
  • Project Management
Work History
CEO01/2016 to Current
JMJ Reliable Pest Control, Brooklyn, New York
  • Managed partnerships and strategic business relationships, including negotiating contract terms and handling conflicts.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Achieved substantial growth by using market expertise and business knowledge to make proactive decisions.
  • Led operational oversight and budgetary supervision for 3, 100 unit locations.
  • Increased company revenue by thousands each year through aggressive new market strategies.
  • Spearheaded product line diversification to achieve an increase in revenue and penetrate wider markets.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
  • Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
  • Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings..
  • Determined vision and strategic direction for infested areas and coordinated resources to achieve targets within optimal timeframes.
  • Initiated aggressive hiring push and training of industry-renowned candidates as department managers to drive organizational improvements.
  • Spearheaded initiatives to better target business metrics tracking and improve decision-making with real-time data.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
  • Prepared organization for forecasted demand levels through effective operational planning.
  • Developed and implemented strategic updates to manage operations to solve issues affecting efficiency, profitability and production.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Monitored use of best practices at all levels and implemented corrective actions to bring employees into compliance.
  • Boosted team productivity through enhanced marketing.
  • Met dynamic needs by keeping internal systems scalable and highly responsive.
  • Oversaw large-scale staff recruitment and development initiatives to keep workforce skilled and effective.
  • Maintained effective staff and resource utilization rates to balance financial and operational obligations.
  • Drove implementation of new market expansion to propel business forward and adapt to market changes.
  • Completed accurate material and labor estimates for jobs with smaller budgets.
  • Developed key operational initiatives to drive and maintain substantial business growth.
Pesticide Applicator01/2012 to 01/2015
JMJ Reliable Pest Control, Brooklyn, NY
  • Treated areas with pesticides to alleviate bugs and other pests and destroy weeds.
  • Delivered exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
  • Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
  • Represented company professionally by dressing appropriately, being organized and arriving on time for every appointment.
  • Informed customers of expected costs by providing written estimates for services prior to applications.
  • Observed company safety guidelines and maintained tight timetables when applying chemicals, lifting heavy objects and operating equipment.
  • Removed debris such as webs and nests from property to support comprehensive pest control strategies.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
  • Factored in current climate and property specifications when preparing and applying chemicals.
  • Applied basic mathematical skills to properly calculate fumigant needs for specific building size and exterior footprint.
  • Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
  • Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy.
  • Inspected hundreds of properties per year to determine pest problems and implement most cost effective solutions.
  • Handle calls daily to address customer inquiries and concerns.
  • Resolved all types of problems, improved operations and provided exceptional client support.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Monitored social media and online sources for industry trends.
  • Worked with food industry customers to understand needs and provide restaurant services.
  • Saved thousands of dollars by implementing cost-saving initiatives that addressed long-standing problems.
  • Developed team communications and information for in-service meetings.
Certified Surgical Technician12/1998 to 08/2011
New York Methodist Hospital, Brooklyn, NY
  • Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
  • Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count.
  • Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
  • Gowned and gloved staff to help team prepare for surgeries.
  • Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
  • Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Created safe operating environments for invasive and non-invasive procedures.
Education
Associate of Science: : Technician, 01/2011
Long Island University - Greenvale, NY
  • Professional development completed in Surgical Technology
  • Received
  • Member of [Honor's Society Name]
High School Diploma: : 06/1992
Norman Thomas High School - New York, NY
Certified 7a,7f,7c: : Plant Protection And Pest Management, 06/2012
Department of Environmental Conservation - New York State
Certifications

New York State Pesticide Business registration In The Following Categories

7a Certified Insect and Rodent control Specialist

7c Certified in Termite control.

7f Certified Food processing

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Resume Overview

Companies Worked For:

  • JMJ Reliable Pest Control
  • New York Methodist Hospital

School Attended

  • Long Island University
  • Norman Thomas High School
  • Department of Environmental Conservation

Job Titles Held:

  • CEO
  • Pesticide Applicator
  • Certified Surgical Technician

Degrees

  • Associate of Science : Technician , 01/2011
    High School Diploma : 06/1992
    Certified 7a,7f,7c : Plant Protection And Pest Management , 06/2012

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