ceo resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Highly skilled Home Health Care SME with the ability to provide superior consultation, direction and leadership and ensure operational excellence, consistency, quality, innovation, and learning. Offering an organized and quality-oriented mindset along with 20+ years of experience in decentralized strategy, customer service and leadership positions. Eager to leverage abilities and experience in dynamic new position with room for growth and advancement.

  • Home Health Care SME
  • Experience with decentralized strategy
  • Complex issue resolution
  • Clinical Development Lifecycle Knowledge
  • Project Management Principles
  • Strategic Planning
  • Cost and budget analysis
  • Client relationship management
  • Regulatory Expert
  • Cultural Awareness
  • Cross Functional Experience
Education and Training
Universityof The Cumberlands Williamsburg, KY Expected in 2022 Bachelor of Arts : Nursing - GPA :
Sullivan College Lexington, KY Expected in 2010 MBA : - GPA : Business, Research, Information Technology, Management, Operations, Accounting/Finance, Economics, Human Resources, etc.
Sullivan College Lexington, KY Expected in 2008 Bachelor of Arts : AccountingAndBusiness Administration, Accounting, Business - GPA : Finance, Economics, Operations, Accounting, Information Technology, Marketing, etc.
Sullivan College Lexington, KY Expected in 1990 Associate of Arts : AccountingandBusiness Administration - GPA :
United Way Of America - CEO
Franklin, IN, 11/2016 - Current
  • Cultivated successful business culture focused on performance optimization and goal attainment.
  • Acted as Home Health Care SME expert and consultant
  • Identified issues and made potential solution recommendations as problems developed, enabling quick project modifications.
  • Verified that every client received highest level of support, assistance and professionalism to uphold company's commitment to service.
  • Enhanced internal and external customer satisfaction ratings by researching, troubleshooting and resolving escalated issues efficiently.
  • Accomplishments include turn-key start up of Kentucky personal care agency for a New York based corporation including IT strategies, implementation and deployment with 5MM.
Finn - Chief Operations Officer
New York City, NY, 01/1996 - 06/2021
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
  • Led organizational development changes, enabling organization to better respond and adapt to industry and market changes, including PDGM taskforce.
  • Collaborated with Finance Committee and CPA to successfully reconcile billing systems and financials.
  • Served as strategic advisor and functional expert on critical strategic and operational matters.
  • Focused solutions on industry-specific workflow, client base and protocols, tailoring to client needs.
  • Information Technology lead for network of 150+ staff, EMR selection, billing system implementation, training and maintenance for clients.
  • Ensured billing and patient account systems are maintained in accordance with GAAP and in compliance with all federal and state regulations.
  • Medicare, Advantage plan, Medicaid and other 3rd party payer reconciliation and cost report activities.
  • Consulting accomplishments: 1) Interim Executive Leader for Medicare certified, multi-site home health agency with growth of revenue to 35MM, 2) Turn-key expansion of established home health agency from awarding of Certificate of Needto full operation of new branch office, resulting in 423% growth over 3-5 years achieving4 Star Rating and patients census of 500+ and P&L management of 9MM, 3) establishment and expansion of hospital-based home health agency from start-up to second year growth of 15%with 5MMP&L, 4) provide consulting services to home health agencies in Kentucky, Tennessee, Colorado, Texas and Florida on ongoing basis, and5) transition and ongoing financial success throughout implementation of PDGM methodology for multiple home health agencies without RAP timeliness penalties and growth of revenue of 9% with P& L of 35MM.
Polaris - Officer – Secretary
Brentwood, NY, 01/2003 - 01/2020
  • Officer andSecretaryfor the boardof directors of a non-profit home health organization, maintainingcorporate records &generatingreports to facilitate decision-making.
  • Active member of the organization's Finance Committee, focusingon the organization's financial leadership, analysis of fiscal performance, P&L, and budgeting.
  • Accomplishments included: 1) Transitioningto newAdministration with retainment of corporate culture andlowstaff turnover, 2) High growth of agency census through ongoingmarketingof agencyservices, and3) Deficiencyfree surveys for multiple auditors includingOIG, Medicaid, Medicare, etc.
Professional Home Health Care Agency, Inc - Administrator
City, STATE, 08/2000 - 07/2003
  • Operational management of a regional/multi-state home health agencywith census of over 800+ patients andP&Lof 30MM.
  • Direction of multidisciplinarypatient care personnel, overseeingthe smooth deliveryof health care services to patients andfamilies, financial andpersonnel management (P&L), business growth/development, andassurance of compliance with regulatory/professional standards, achieving4 Star RatIngfor multiple reportingperiods.
  • Accomplishments includeddeficiencyfree surveys, financial profitability, and inclusion in the decisionhealth HomeCare Elite duringmytenure.
Additional Information
  • Additional detailed Curriculum Vitae upon request.
  • Excellent professional references available upon request.

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Resume Overview

School Attended

  • Universityof The Cumberlands
  • Sullivan College
  • Sullivan College
  • Sullivan College

Job Titles Held:

  • CEO
  • Chief Operations Officer
  • Officer – Secretary
  • Administrator


  • Bachelor of Arts
  • MBA
  • Bachelor of Arts
  • Associate of Arts

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