Forward-thinking Senior Executive with proven record of accomplishment in IT Services during twenty-year career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches.
Skills
Operational leadership
Business start up
Policy development and optimization
Staff Management
Work History
CEO, 06/2003 - Current Vcfo Holdings, Inc. – Denver, CO,
Oversaw daily administrative operations, including development, communication and inspiration.
Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
Directed technological improvements, reducing waste and business bottlenecks.
Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
Achieved top sales in company for two consecutive years, growing annual revenue by 614%.
Oversaw business-wide changes to modernize procedures and organization.
Controller, 02/2017 - 06/2020 Ab Mauri – Cedar Rapids, IA,
Followed up with delinquent accounts to obtain funds and reduce aging balances.
Oversaw accounts payable and receivable operations for IT business with $160K in monthly expenses.
Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
Completed year-end close processes with CEO through effective supervision financial functions and regular treasury transactions.
Increased flow of financial information throughout company by improving communication strategies.
Developed effective strategies to turnaround failing inventory assets.
Used Xero and GrowthForce to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
Supervised accurate, efficient and compliant completion of monthly financial reporting packages.
Verified accurate completion of corporate income tax returns and optimal use of favorable tax codes.
Managed payroll data entry and processing for eighteen employees to comply with predetermined company guidelines.
Used Xero and Excel to prepare various financial documents, including balance sheets, cash flow reports and income statements.
Reduced waste and boosted productivity by restructuring finance and accounting departments.
Reviewed documents and data to give accurate presentations and forecasts to upper management.
Office Manager, 06/2005 - 06/2015 Central Maine Medical Center – Rumford, ME,
Created and finalized contracts for custom & spec homes with customers.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Improved office operations by automating client correspondence, record tracking and data communications.
Handled all incoming business and client requests for information.
Performed billing, collection and reporting functions for office generating over $3M annually.
Provided complete meeting support, including materials preparation and notes or minute taking.
Compared vendor prices and negotiated for optimal savings.
Arranged corporate and office conferences for company employees and guests.
Completed bi-weekly payroll for three to five employees.
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Solved problems timely and effectively, ensuring customer satisfaction.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Prepared vendor invoices and processed incoming payments.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Compiled comprehensive $650K project budgets to handle equipment, supply, and subcontractor requirements.
Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Handled client correspondence and tracked records to foster office efficiency.
Coordinated special projects and managed schedules.
Adhered to established guidelines to increase profits and collect supplier payments.
Created reports and presentations.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
Maintained computer and physical filing systems.
Optimized standardized processes by personalizing them for client experience to foster positive outcomes.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Drove implementation of migration to Microsoft Office Outlook software to automate office operations, including setting up templates for sending bid requests, building contact groups and making efficient & convenient for the CEO.
Sourced vendors for special project needs and negotiated contracts.
Received, screened and routed incoming calls.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quickbooks software.
Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
Education
Associate of Arts: Interior Design, Expected in 06/1990 - Brooks College - Long Beach, CA GPA:
: General Studies, Expected in - Cuyamaca College - El Cajon, CA GPA:
: Cosmetology, Expected in - Gene Juarez Academy South Seattle - Federal Way, WA GPA:
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