Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

Skills
  • Multi-family property management
  • Commercial property
  • Knowledge of leasing and market conditions
  • Microsoft Office
  • Fair housing mandates
  • Income tax professional
  • Exceeds sales goals
  • Negotiations expert
  • Excellent communicator
  • Experienced entrepreneur
Experience
CEO , 09/2018 to Current
Vcfo Holdings, Inc.Houston, TX,
  • Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents
  • Provided effective demonstrations of alarm systems so that customers understood how to use each feature
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Planned and executed
  • Oversaw various [Type] projects from conceptualization to completion
  • Monitored multiple databases to keep track of all company inventory
  • Prepared routine legal correspondence and memoranda for attorney partners
  • Increased sales by 17% over a two-year period
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Provided outstanding [Type] service to new and long-standing customers by attending closely to concerns and developing solutions
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Proactively identified and solved complex problems impacting operations management and business direction
  • Prepared departmental contracts for attorney approval
  • Provided onsite training
President, 06/2015 to Current
AltabancorpOrem, UT,
  • Spearheaded substantial corporate profit increases by revitalizing plans and realigning company objectives to meet changing market conditions
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies
  • Directed and oversaw capital improvement projects to expand production capacity and drive revenue growth
  • Monitored trend forecasts, adjusting budgets and operational plans to keep organization agile and sustain aggressive revenue growth
  • Formulated and utilized marketing and promotional campaigns to articulate service value, manage websites and develop content for online publications
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility
  • Monitored industry trends and introduced new services to take advantage of new technologies and marketing strategies
  • Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization
  • Built and deepened relationships with industry partners, driving substantial improvements in revenue numbers while expanding operations into new areas
  • Spearheaded progressive initiatives to keep business sustainable, agile and scalable under dynamic industry conditions
  • Applied lean strategies to implement operational enhancements, promote efficiency and cut costs
  • Administered day-to-day operations, including accounting and budget management, business development, performance metrics and customer service
  • Drove improvements to technology to reduce waste, decrease business bottlenecks and optimize profits
  • Generated monthly performance metrics and analytical reports and reviewed and communicated marketing campaign effectiveness to clients
  • Created program to promote new managers from within, leading to cohesive leadership structure
  • Fostered collaboration and development of new practices by business leaders
  • Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth
  • Developed and maintained strong business relationships between departments
  • Executed on-time, under-budget project management to adhere to project road map
Leasing Manager, 01/2011 to 06/2015
Harris CountyVarious Locations, TX,
  • Maintained thorough, accurate and compliant property records for internal and regulatory audits
  • Planned and coordinated general maintenance and major repairs to keep facilities operational and attractive to tenants
  • Assisted property owners in locating tenants to lease or rent available space
  • Oversaw daily operations and administration of [Type] properties
  • Trained staff on compliance, policies and procedures to maximize success
  • Ran background checks on potential tenants to evaluate criminal records and credit statuses
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest
  • Marketed and advertised vacancies on media and advert channels to attract potential tenants
  • Received, checked and processed applications for new leases
  • Created and managed effective marketing strategies
  • Worked with building owners to enhance business plans, streamline costs and implement strategies to maximize tenant satisfaction and prevent vacancies
  • Reviewed agent activities to check performance and optimize approaches
  • Provided potential tenants tours of properties
  • Conducted surveys of the property market to obtain information on current trends
  • Wrote and filed reports each day on current leasing activities
  • Collaborated with property managers to keep units ready for new tenants and oversee smooth moves
  • Recognized for fostering good working relationships with owners, residents and board members
  • Compiled and conveyed all operational and financial data to regional manager
  • Met with landowners to secure access to mineral rights and facilitate company drilling on privately owned parcels
Leasing Consultant, 01/2008 to 06/2011
Gates, Hudson And Associates Inc.Manassas Park, VA,
  • Encouraged prospective tenants to fill out applications after property tours
  • Checked common areas regularly to keep neat, clean and free of debris
  • Analyzed weekly leasing reports and foresaw occupancy trends and tracked advertising, promotions, and publications
  • Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages
  • Ensured tenants were aware of and followed all policies and rules
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features
  • Handled all security deposit refunds
  • Created and implemented policies and procedures for effective property management
  • Checked the facilities and units on a daily basis to make sure that all areas looked appealing and welcoming
  • Welcomed guests to the leasing office, asked open-ended questions and offered assistance with any issues or concerns
  • Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities
  • Conducted background checks on applicants
  • Created and managed effective marketing strategies
  • Trained staff on compliance, policies and procedures to maximize success
  • Planned and coordinated general maintenance and major repairs to keep facilities operational and attractive to tenants
  • Maintained a high customer approval rating as a result of dynamic service, exemplary support and interpersonal communication
  • Worked with building owners to enhance business plans, streamline costs and implement strategies to maximize tenant satisfaction and prevent vacancies
  • Maintained accurate records of all correspondence with and from tenants
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest
  • Maintained thorough, accurate and compliant property records for internal and regulatory audits
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
Education and Training
Associate of Applied Science: Accounting, Expected in 2010
Hennepin Technical College - Minneapolis, MN
GPA:
Bachelor of Science: Accounting, Expected in 2013
Metropolitan State University - Saint Paul, MN
GPA:
MBA: , Expected in 2019
Hamline University - Saint Paul, MN
GPA:

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Resume Overview

School Attended

  • Hennepin Technical College
  • Metropolitan State University
  • Hamline University

Job Titles Held:

  • CEO
  • President
  • Leasing Manager
  • Leasing Consultant

Degrees

  • Associate of Applied Science
  • Bachelor of Science
  • MBA

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