ceo resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Executive Profile

Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration.

Skill Highlights

KEYWORDS Director of Women's Ministry; Director of Education/Training or Vice President of Education/Training or Human Development/Training, Bible Study Training, Mentor PROFESSIONAL Leadership/communication skills

implementing organizational processes and procedures to effectively achieve strategic goals and objectives. TEAM BUILDER: Led a team of 35 staff who administered and delivered comprehensive support training and lay counseling for a company with a comprehensive client base of over 11,000. KEY COMPETENCIES Coordinate/Implement Events for Women Bible Studies Leadership Lay Counseling Mentoring Sunday School Classes Group Presentations Policy/Procedures Development/Implementation Team Building Training & Development Technical Support Employee Relations Assessment and Evaluation Budget Development and Management Consensus Building Professional Development for Women

  • Project management
Core Accomplishments
  • Nominated for Deaconess Role
  • Recognition/ - Phenomenal Woman of the Year Award 2011
  • Service Beyond Excellence - Jr. Achievers - Texas Youth Against Drugs
  • Dedicated Service/Corporative Extension Program - Prairie View University
  • Recognition/Office Education Support - Lyndon B. Johnson Space Center
  • Recognition/Presenter - Global Federation of Chinese Business Women
  • Recognition/Presenter - Urban Experience Program - University of Houston

Project Management:

  • Initiated [project] which resulted in [positive outcome].

Human Resources:

  • Spearheaded new [program] program which increased retention.

Professional Experience
CEO, 03/2007 - 01/2009
Universal Health Services Murray, KY,

Accountable for [business area] including overall customer satisfaction.

Executive Coach, 10/2004 - 02/2007
Pwc Des Moines, IA,

Created new revenue streams through [actions].

CHANGE AGENT, 02/2002 - 10/2004
Trane Technologies Plc Gainesville, FL,
  • Provided organizational leadership for existing company
  • Started up and staffed a second location for this organization
  • Initiated policies and procedures
  • Created training programs for clients
  • Presented structured learning experiences to clients, staff and community
  • Launched marketing and advertising materials for programs
  • Implemented database changes that improved record keeping
  • Accountable for significant community contributions and budget increase
  • Directed five staff and 30 volunteers
  • Counseled clients on making plans for improved life choices
  • Wrote Grant Proposals for projects and secured funds
  • Planned and organized training workshops/seminars
  • Organizational event planning
  • Served on board of directors EXPERIENCED EXECUTIVE
  • Developed Career Protocol Development training modules
  • Updated training manuals
  • Marketed training modules to corporate and academic organizations
  • Provided training needs assessments to organizations
  • Prepared and delivered career protocol presentations and coaching to upper and middle management
  • Trained the trainer
  • Coordinated registration processes and co-trained with presenters EXPERIENCED EXECUTIVE
  • Conducted monthly trainings to medical professionals on disability regulations
  • Presented to hospitals, schools, educators, parent groups and agencies on disability resources
  • Trained parents for participation in their child's admission, review, and dismissal (ARD) process in public schools
  • Trained guardians on their rights under the Individuals with Disabilities Education Act (IDEA) developed by the Texas Education Agency (TEA)
  • Published a quarterly newsletter in English and Spanish; oversaw distribution
  • Prepared and maintained reports on trainings, consultations and other disability services provided in compliance with grant guidelines
  • Marketed the University of Houston Parent Disability Education Program
  • Kept abreast on disability regulations through conferences and hearings
  • Conducted a monthly support group for families of children with disabilities
Sr. IT Support Technician/HR Specialist, 08/1997 - 09/2001
Morgan Stanley West Conshohocken, PA,

Managed team of [number] of professionals.

Manager, 04/1988 - 09/1997
Administration Services City, STATE,
  • Addressed/handled technical inquiries online and over the phone; frontline contact
  • Provided expertise, advice and advance knowledge, including in-depth problem-solving to users to help diagnose and resolve their computer or system equipment issues
  • Opened, tracked, and closed trouble tickets, and remained on top of status updates and requests, while reporting back with the customer
  • Visited internal office locations to deliver and set up new computer systems
  • Compiled employee's time, production and payroll data from time sheets and other records
  • Reviewed time sheets, work charts, wage computations, and other information in order to detect and reconcile payroll discrepancies
  • Verified attendance, hours worked and pay adjustments and posted information onto designated records
  • Compiled statistical reports, statements, and summaries related to pay and benefits accounts, and submitted them to appropriate departments
  • Processed and issued employee paychecks and statements of earnings and deductions
  • Presented new employee orientation trainings monthly TEAM BUILDER
  • Performed administrative duties for Hospital Administrators and other executive management
  • Coordinated projects
  • Prepared reports and financial data
  • Trained and supervised other staff
  • Utilized strong computer and internet research skills
  • Liaison between all levels of internal management and staff as well as outside clients and vendors
  • Provided medical billing support to Medical Reimbursement Director
  • Handle medical questions and customer inquiries regarding insurance coverage
  • Handled department procurements
  • Supervised staff in director's absence; seven clerks
  • Conducted medical research for Hermann Hospital Medical Director for publications
  • Shaped policies and procedures through staff council participation
  • Responsible for department accounts payables; researched financial discrepancies
  • Participated in preparations for Medicaid/Medicare state audits
: , Expected in
Theological Studies - ,
Status - Theological Studies
Bachelor of Science: Technology Leadership & Supervision, Organization Leadership, Training and Development, Expected in
University of Houston - ,
Status - Bachelor of Science, University of Houston Technology Leadership & Supervision Program Emphasis: Organization Leadership, Training and Development
Master of Arts: , Expected in
Houston Baptist University - ,
Status - Master of Arts, Houston Baptist University
: , Expected in
Dale Carnegie - ,
Status - Dale Carnegie & Associates, Inc. Executive Coaching
Professional Affiliations
American Society for Training and Development (ASTD)
Kept abreast on disability regulations through conferences and hearings Group Presentations

Clients, Accounts Payables, Adjustments, Audits, Benefits, Billing, Customer Inquiries, Liaison, Medicaid, Medical Billing, Medical Invoicing, Medicare, Payables, Payroll, Problem-solving, Trouble Tickets, Training, Hr, Support Desk, Coaching, Accountable For, Advertising, Budget, Database, Disability, Event Planning, Increase, Marketing, Proposals, Training Manuals, Training Programs, Career Development, Award, Employee Relations, Financial Support, Instructor, Mentor, Mentoring, Operations, Powerpoint, Promotional, Team Building, Technical Support, Word, Executive Coaching

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Resume Overview

School Attended

  • Theological Studies
  • University of Houston
  • Houston Baptist University
  • Dale Carnegie

Job Titles Held:

  • CEO
  • Executive Coach
  • Sr. IT Support Technician/HR Specialist
  • Manager


  • Bachelor of Science
  • Master of Arts

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