Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Executive Profile
Qualified professional with excellent program management and client relation skills seeking a position where
a working knowledge of human, social service and service planning may be fully utilized.
Skill Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Core Accomplishments
Professional Experience
Central Intake & Referral Specialist III-Intake Worker, 04/2013 - Present City Of Sacramento – Sacramento, CA,
Screens potential program participants for emergency service, public benefits and homeless prevention
program enrollment.
Provides short-term case management services and direct assistance or referral for appropriate aid.
Works cooperatively with Parishes, Catholic Charities partners including the operation of the Cook County
North & Northwest Regions Homeless Prevention Call Center weekly.
Call Youth Development Specialist I, 02/2013 - Present Caritas Family Solutions – Sparta, IL,
Provides general supervision and intervention in the milieu including the management of crises and/or
emergencies that occur.
Assists clients with basic and daily living skills toward self-sufficiency.
Participates in program planning and evaluation.
Provides crisis line support to those person seeking immediate shelter options.
Mobile Outreach Worker III, 02/2013 - 04/2013 – , ,
Actively seeks to outreach and engage chronic homeless population in Chicago.
Provide transportation services to chronic homeless focusing on assisting, obtaining and maintain shelter.
Provide on-site supervision, leadership, training, evaluation and crisis intervention direction to Residential
Advisor and Support staff.
Maintain target census for fiscal planning, budget analysis and quality assurance.
Interview/assess potential program youth.
Makes appropriate service referrals to substance abuse, alcohol, anger management, academic, parenting,
psychological and clinical programs as required/requested.
Develop relationships with each client to facilitate appropriate and necessary life skills instruction.
Liaison and advocate for youth between the TLP program, Illinois Department of Children & Family Services
(IDCFS), Juvenile Court, Department of Corrections (DOC), Medical Services providers, schools, employers
and all other identified collateral agencies providing services to youths and their families whenever deemed
necessary.
Arranges, accompanies and represents youth and the agency at Administrative Case Reviews (ACR), Court
hearings, sibling visits, medical appointments, educational hearings and any other meetings/conferences with
any other collateral agencies involved in the case.
Dormitory Counselor, 07/2009 - 04/2010 Vinfen – City, STATE,
Arrange and supervise daily activities of students residing in residential program/dormitory.
Participate in the development of policies and procedures for school and dormitory programming.
Monitor and evaluate student's level of functioning to ensure early detection of crisis.
Residential Case Manager, 02/2008 - 07/2009 University Of Chicago Orthogenic School – City, STATE,
Acts as liaison and advocate for youth between the Residential program, Illinois Department of Children
& Family Services (IDCFS), Juvenile Court, Department of Corrections (DOC), Medical Services providers,
schools, employers and all other identified collateral agencies providing services to youths and their families
whenever deemed necessary.
Arranges accompanies and represents youth and/or the agencies at Administrative Case Reviews (ACR),
Court hearings, sibling visits, medical appointments, educational hearings and any other meetings/conferences
with any other collateral agencies involved in the case.
Makes appropriate service referrals to substance abuse, alcohol, anger management, academic, parenting,
psychological and clinical programs as required/requested.
Residential Counselor Supervisor, 08/2007 - 02/2008 The Youth Campus – City, STATE,
Responsible for the communication of significant information and/or incomplete paperwork to the next shift in
addition to the completion of the treatment program schedule and shift paperwork.
Served as primary contact person between Residential Counselors and other staff in addition to the training
of new staff.
Responsible for coordinating emergency procedures in cases of emergency.
Child Welfare Specialist, 07/2006 - 08/2007 Chestnut Health Systems – City, STATE,
Provided service to families and children in foster care via case management.
Wrote and submitted court reports.
Attended Administrative Case Reviews, Family Court Hearings, Therapy Sessions.
Supervised family visitations.
Served as liaison to community service providers.
Residential Counselor II, 12/2004 - 07/2006 The Baby Fold – City, STATE,
Provides supervision and intervention to adolescent residential substance abuse program participants.
Monitoring of urine screen and other assessments of treatment and recovery.
Assist program participants with completing of specific objectives outlined in individual treatment plans.
Maintain confidential records of participants and services.
Education
Master of Science: Nonprofit Management, Expected in - Spertus Institute of Jewish Learning and Leadership - Chicago, IL GPA: Nonprofit Management
Certificate in Paralegal Studies Program: , Expected in 2009 - Roosevelt University - Chicago, IL GPA:
Bachelor of Science: Sociology, Expected in May 2005 - McLean County Juvenile Detention Center - Bloomington, IL GPA: Sociology
: , Expected in 2005 - Illinois State University - , IL GPA:
Willing to relocate: Anywhere
Skills
academic, Administrative, agency, basic, benefits, budget analysis, Call Center, case management, conferences, crisis intervention, client, clients, direction, instruction, leadership, meetings, Works, next, Paralegal, development of policies, program planning and evaluation, programming, quality assurance, supervision, Therapy, transportation, treatment plans
Additional Information
Willing to relocate: Anywhere
Authorized to work in the US for any employer
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School Attended
Spertus Institute of Jewish Learning and Leadership
Roosevelt University
McLean County Juvenile Detention Center
Illinois State University
Job Titles Held:
Central Intake & Referral Specialist III-Intake Worker
